Dell Study: How Workplace Technology Empowers Remote Workers (Infographic)

According to a recent study by Intel and Dell on the use of tech­no­logy in the work­place, percep­tions regar­ding remote work are shif­ting. Of course, this is fantastic news for tech­no­logy provi­ders who cater to this market, but it is also good news for compa­nies and their employees who work remotely.

The study involved inter­viewing 4,764 full-time profes­sio­nals from small, medium and large orga­niz­a­tions across 12 coun­tries. The findings unco­vered “dramatic change in how employees will interact with their jobs, colleagues and corpo­rate envi­ron­ments in the future.”

Global Evolving Workforce, Video by Dell

Here are the 6 high­lights unco­vered by the study, which are of great inte­rest to those involved in remote work situa­tions and provide insights into how orga­niz­a­tions can support new work environments.

1. Remote users use multiple devices to perform their work

Whether they work from the office or from home, employees use multiple devices. The use of 2‑in‑1 laptops is incre­a­sing parti­cu­larly in emer­ging markets.

In order to further enhance produc­ti­vity, 43% of employees use their own personal devices for work without their compa­nies’ know­ledge. While this might be troub­ling for employers who are at risk of their infor­ma­tion being compro­mised on the employee’s device, it also points to the problems that tech­no­lo­gi­cally mobile workers face. The solu­tion may be to pay for work done, rather than for time spent on jobs and to increase the use of telecon­fe­ren­cing in order to increase problem-solving and collaboration.

They rate perfor­mance as their top prio­rity, which shows that these execu­tives are more prone to adop­ting new tech­no­logy that can help enhance productivity.

2. The office is still the primary workplace, but distractions are a concern for office workers

While 95% of workers spend at least some time in their employers’ office, they also spend on average 2 hours a week in a public place.

48% of employees feel that they are frequently inter­rupted while working in the office. For that reason, one in every 5 employees wear head­phones or earbuds, a trend that incre­ases amongst those who feel more interrupted.

Of those working from home some of the time, 41% agree strongly, or at least some­what, that it has not impacted on their career growth.

3. Remote workers are being viewed as equally productive to those in the office

Produc­ti­vity is a major pull-factor for remote workers, whose colleagues view them as equally produc­tive to those working from the office.

Exactly half of those who have expe­ri­ence working from home feel that they are in fact even more produc­tive at home than in the office, while just 14% believed that they are less productive.

A Stan­ford Univer­sity study noted similar findings, in addi­tion to the fact that a survey of 16,000 employees of a NASDAQ-listed Chinese company felt that remote workers had higher psycho­lo­gical atti­tude scores and signi­fi­cantly higher work satis­fac­tion rates. Job attri­tion rates also dropped by over 50%.

4. Flexibility enhances remote workers’ lifestyles and productivity

According to the Dell study, around 40% of workers drive less when they work from home , while 46% report that they feel less stressed. Thirty percent of the workers report that they sleep more, which means that they are less tired, and more able to focus when they do work. This enhances produc­ti­vity. Around 52% of indi­vi­duals surveyed, feel that working from home is at least as produc­tive as working in the office.

5. Workplace technology will continue to advance

51% of employees still spend some time instant messaging or video chat­ting, or in some way commu­ni­ca­ting with their colleagues online, even though they are in the same office.

More employees expect to be provided with the best tech­no­logy to help them be more produc­tive – 1 in 4 employees globally would consider taking a new posi­tion that provides better tech­no­logy, while those in the media and enter­tain­ment section are highly likely to leave their current employ­ment in favour of compa­nies who offer better technology.

76% of employees feel that tech­no­logy influ­ences the way in which they work, as it allows them to commu­ni­cate faster and thus enhances their productivity.

6. Technology is the key to remote working success

Most employees are excited about the future of evol­ving tech­no­logy and the capa­bi­li­ties and bene­fits it will bring to the work­force, and as we’ve seen in our recent paper on colla­bo­ra­tion soft­ware trends, we can expect great things from tech­no­logy in the future.

While only 34% of respondents think that their jobs will become fully automated,

  • 92% think that voice reco­gni­tion will replace the keyboard,
  • 87% think that tablets will replace laptops completely,
  • 87% think that all compu­ters will use hand gestures,
  • 88% think that mice and keyboards will become obsolete.

Mobile tech­no­logy and alter­na­tive devices are crucial to brin­ging more versa­ti­lity to remote work­place, and Dell recom­mends that employers take the time to under­stand their remote workers’ needs where loca­tion and tech­no­logy are concerned, as this will enable enhanced productivity.

Although they under­stand the bene­fits of tech­no­logy in busi­ness, employees in the United Kingdom, US and Japan crave more human touch in their work lives. Perhaps this is a good oppor­tu­nity for compa­nies to fine-tune the way in which they colla­bo­rate with remote workers. Online meetings with screen sharing provides a fantastic way to touch sides with remote workers, while provi­ding the human touch at the same time.

Below you will find the 2nd of four info­gra­phics, titled “The Produc­ti­vity Debate: Office Workers vs. Remote Workers”, created by Dell and Intel based on the findings from the study.

Discus­sion: How do you feel about the advan­ce­ments of tech­no­logy in the work­place? How has it impacted your atti­tude towards remote working? We’d love to read your thoughts in comments below.

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