Upgrade Notification For Version 3 Users

For those of you who have still been using Version 3 since we released Version 4 last week, you may have noticed that there hasn’t yet been a forced upgrade. This was because we wanted to notify ever­yone first in order to give notice and allow for you to prepare for Version 4.
Today we initiated the update process within Mikogo Version 3. As a session orga­nizer, the next time you run the Mikogo Version 3 soft­ware, you will receive an update noti­fi­ca­tion. Read on for more details.

Upgrading to Version 4 for Windows

Within the Windows soft­ware there is an auto-updater. The next time you start your Version 3 soft­ware (as an orga­nizer not as a parti­ci­pant), you will see the follo­wing notification:

Mikogo Version 4 Upgrade

Click yes to accept the upgrade. Mikogo will then upgrade your soft­ware to Version 4 and the follo­wing down­load bar will appear.

Mikogo downloads the upgrade

Upon comple­tion, you will then have the Version 4 soft­ware on your computer and the Mikogo Version 4 panel will appear on your desktop:

Mikogo Windows Panel Version 4

From now on when you run your Mikogo soft­ware, Version 4 will start with the above panel, and no longer Version 3.

Upgrading to Version 4 for Mac

When Mac users next run the soft­ware they will also be presented with an upgrade noti­fi­ca­tion, similar to that seen by the Windows users. Upon accep­ting the upgrade, Mac users will be directed to the Mac down­load page on our website and are advised to replace the Mikogo appli­ca­tion manu­ally. Mac users should remove Version 3 from their compu­ters and down­load Version 4 by follo­wing the steps on our down­load page.

Participants Joining your New Version 4 Sessions

After you have upgraded to Version 4 and you are ready to start sessions with the new soft­ware, it is very important that you direct your parti­ci­pants to go.mikogo.com and not the old version 3 join session page. The new page, go.mikogo.com, is linked to from the “Join Session” buttons on our home­page and website.

Again this is NOT a forced update. You can refuse the upgrade or accept it. However this step is neces­sary as we move more and more towards solely supporting Version 4, and we suggest you accept the upgrader sooner rather than later.

Thanks!

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