Thank you for your interest in our company. In accordance with Art. 13 of the EU General Data Protection Regulation (EU-GDPR), we are pleased to inform you below about the processing of personal data when using the website under beam2support.com, beamyourscreen.com, beamyourscreen.fr, beamyourscreen.pl, beamyourscreen3.com, desktop-sharing.org, remote-access.org, online-meeting.org as well as the associated sub-domains.
Responsible for this website in the sense of the EU- GDPR and other national data protection laws of the member states as well as other data protection regulations is:
The data protection officer of the controller is:
Rechtsanwalt Sascha Weller
IDR Weller – Institut für Datenschutzrecht
We only process personal data of our users if this is necessary to provide a functional website as well as our contents and services.
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6(1)(a) of the EU-GDPR serves as the legal basis.
In the processing of personal data required for the performance of a contract to which the data subject is a party, Article 6(1)(b) of the EU-GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6(1)(c) of the EU-GDPR serves as the legal basis.
In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) of the EU-GDPR serves as the legal basis.
If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6(1)(f) of the EU-GDPR serves as the legal basis for processing.
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
We may use specialized providers to provide our website or certain services on the website (e.g. for hosting the pages or sending newsletters). These providers act as service providers for us and may also obtain knowledge of your personal data in connection with the maintenance and care of the systems. We have concluded so-called order processing contracts with these providers in accordance with Art. 28 EU-GDPR, which ensure that data processing is carried out in a permissible manner.
When you complete a form (e.g. a contact form or a registration form for access to our software) on this website, we submit this information to our CRM system provided by US-based Salesforce Inc. Although Salesforce Inc. also operates servers within the EU, it cannot be ruled out that your data will be forwarded to a third country (e.g. the USA) and processed there or that your data stored within the EU will be accessed from third countries. Salesforce Inc. processes personal information under the EU-US Privacy Shield. We have also entered into an order processing agreement with Salesforce Inc. pursuant to Art. 28 EU-GDPR with EU standard contractual clauses to maintain an adequate level of data protection. A copy of this can be found at https://www.salesforce.com/assets/pdf/misc/data-processing-addendum.pdf. For further information, please contact us at the above-mentioned contact details.
Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:
1. Information about the browser type and version used
2. the user’s operating system
3. the Internet service provider of the user
4. the complete IP address of the requesting computer or the Internet access used by the visitor
5. the date and time of access
6. Websites from which the user’s system reaches our website
7. Websites accessed by the user’s system via our website
8. the amount of data transmitted
9. the access status (file transferred, file not found, etc.)
The data (except 3. and 6. and 8.) are also stored in the log files of our system. This data is not stored together with other personal data of the user.
The legal basis for the temporary storage of data and log files is Art. 6(1)(f) EU-GDPR.
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this the IP address of the user must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
In these purposes also lies our legitimate interest in data processing according to Art. 6(1)(f) EU-GDPR.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
The following data is stored and transmitted in the cookies:
1. Language settings
2. Log-in information
3. Items in a shopping cart
In this way, the following data can be transmitted:
1. Entered search terms
2. Frequency of page views
3. Use of website functions
The user data collected in this way is pseudonymized by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data will not be stored together with other personal data of the users.
The legal basis for the processing of personal data using cookies is Art. 6(1)(f) of the EU-GDPR.
We need cookies for the following applications:
1. Shopping Cart
2. Accepting language settings
3. Remembering search terms
The user data collected by technically necessary cookies are not used to create user profiles.
The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our offer.
For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6(1)(f) of the EU-GDPR.
You can subscribe to a free newsletter on our website.
In the course of the registration process, your consent is obtained for the processing of the data and reference is made to this data protection declaration. The data will be used exclusively for sending the newsletter.
The legal basis for the processing of the data after registration for the newsletter by the user is Art. 6(1)(a) of the EU-GDPR.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user’s data will therefore be stored for as long as the subscription to the newsletter is active.
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.
Several contact forms are available on our website, which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored.
Alternatively, you can contact us via the e-mail address(es) provided. In this case, the user’s personal data transmitted by e-mail will be stored.
The legal basis for the processing of data transmitted during the use of the contact form or when sending an e-mail is Art. 6(1)(f) of the EU-GDPR.
If the use of the contact form or the transmission of an e-mail serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the legal basis for the processing of the data is Art. 6(1)(b) of the EU-GDPR.
The processing of personal data from the input mask or, in the event of contact by e-mail, serves solely to process the contact.
For these purposes, our legitimate interest also lies in the processing of personal data pursuant to Art. 6(1)(f) of the EU-GDPR, unless it is already the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified. If there are legal retention periods for the communication content, e.g. due to commercial and/or tax regulations, the corresponding data will be deleted after expiry of these periods.
If there are no legal storage obligations, the user can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be deleted in this case.
The online shops on the above-mentioned websites are operated by Snapview’s partner company, cleverbridge AG, Gereonstr. 43-65, 50670 Cologne, Germany, in its own name and on an entirely independent basis. Consequently, transactions with cleverbridge are additionally subject to the conditions and declarations of cleverbridge concerning contractual obligations and data protection. Snapview receives from cleverbridge the data that customers provide to cleverbridge upon conclusion of contract or that arise in that context (with the exception of bank details). This data is also stored by Snapview for the purpose of maintaining license right relationships, similarly in electronic form. The data in question are as follows: first name and last name, company name, address, date and time of conclusion of contract, date and time of sending of license code, details of the product purchased, VAT ID number, email address, telephone number, fax number, payment method and payment status.
In the context of the setting up of a user account for the lease licenses, the following data are requested and electronically stored: name, company name and address of the Customer, first name and last name of the authorized user for the software, email address, and password.
In the context of the setting up of a user account for the use of the Software for free, the following data are requested and electronically stored: first name and last name (pseudonyms may be used), email address, password.
In the context of the use of the Software (session) by a Customer who has set up a user account, the following are also stored for the provision of the functions associated with the user account: start- and end- times of sessions, display names of session participants, time of entry and exit of participants in sessions and version number of the client’s software. The data referred to in this article (“Use of Software”) are also absolutely necessary for the purpose of the planning of Software and server resources.
To protect the server and IT infrastructure, we work with Cloudflare (https://www.cloudflare.com/) to deploy a web application firewall on our websites. This serves as a filter between our servers and potentially malicious traffic from the Internet. It protects against fraudulent activities such as SQL injections and cross-site scripting. Information about the personal data required for this service can be found at https://blog.cloudflare.com/what-cloudflare-logs/. The legal basis is Art. 6(1)(f) of the EU-GDPR. You can view the Cloudflare data protection declaration at https://www.cloudflare.com/privacypolicy/. A data processing contract with Cloudflare and suitable guarantees for data transfers to third countries ensure compliance with data protection.
Any data subject has the right of access under Article 15 EU-GDPR, the right to correction under Article 16 EU-GDPR, the right to cancellation under Article 17 EU-GDPR, the right to limitation of processing under Article 18 EU-GDPR, the right of opposition under Article 21 EU-GDPR and the right to data transfer under Article 20 EU-GDPR. With regard to the right to information and the right of cancellation, the restrictions according to §§ 34 and 35 BDSG-new apply. In addition, there is a right of appeal to a data protection supervisory authority (Article 77 EU-GDPR in conjunction with § 19 BDSG-new).
You can revoke your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent issued to us prior to the validity of the EU-GDPR, i.e. before 25 May 2018. Please note that the revocation will only take effect in the future. Processing that took place before the revocation is not affected by this.