Your right to confidential treatment of your data and the requirements of the laws on the protection of personal data are regarded as a strict obligation at Snapview, which places all employees concerned with the processing of personal data under an obligation to maintain data secrecy pursuant to section 5 of the German Federal Data Protection Act [BDSG]. The following declaration indicates what this means in detail:
Accessing our website, you send us information to use via your web browser (this is a technical necessity). The following information is collected while you are on our website in order to establish and keep communication between your web browser and our web server:
The information provided by you on the occasion of an inquiry or a product order (in return for payment or for free in the case of test versions) to Snapview will be stored solely for the purpose of processing the inquiry or order. For queries, this includes your name, e-mail address, and telephone number (in certain cases); for orders, this includes the customer’s name, name of the customer’s authorized employee (if applicable), e-mail address, phone number, mailing address, company name (if applicable), sales tax ID (if applicable), credit card data, and bank account details. This information will be recorded, saved, and only used for processing the query or order.
The online shops of Snapview at www.mikogo.net.cn, www.mikogo.com.br, www.mikogo.fr, www.mikogo.ru, www.mikogo.it, www.mikogo.es, www.mikogo.de and www.mikogo.com are operated by Snapview’s partner company, Cleverbridge AG, Gereonstr. 43-65, 50670 Cologne, Germany, in its own name and on an entirely independent basis. Consequently, transactions with Cleverbridge are additionally subject to the conditions and declarations of Cleverbridge concerning contractual obligations and data protection. Snapview receives from Cleverbridge the data that customers provide to Cleverbridge upon conclusion of contract or that arise in that context (with the exception of bank details). This data is also stored by Snapview for the purpose of maintaining license right relationships, similarly in electronic form. The data in question are as follows: first name and last name, company name, address, date and time of conclusion of contract, date and time of sending of license code, details of the product purchased, VAT ID number, email address, telephone number, fax number, payment method and payment status.
In the context of the setting up of a user account for the lease licenses, the following data are requested and electronically stored: name, company name and address of the Customer, first name and last name of the authorized user for the software, email address, and password.
In the context of the setting up of a user account for the use of the Software for free, the following data are requested and electronically stored: first name and last name (pseudonyms may be used), email address, password.
In the context of the use of the Software (session) by a Customer who has set up a user account, the following are also stored for the provision of the functions associated with the user account: start- and end- times of sessions, IP addresses and display names of session participants (i.e. the sending Customers of Snapview and their respective receiving Participants), time of entry and exit of participants in sessions and version number of the client’s software. The data referred to in this article (“Use of Software”) are also absolutely necessary for the purpose of the planning of Software and server resources. It is not possible for Snapview to identify Participants from their IP addresses, neither will Snapview make any effort to do so. The data are also used for the purpose of protecting server services from abuse, and also for providing necessary customer services.
In the context of subscription to the Newsletter, your name (pseudonyms may also be given by the Customer) and email address are stored exclusively in order to provide you with information and news about our products by email.
Once they are no longer needed for the performance and fulfillment of all contractual purposes, the above- mentioned Customer data and historical data will be deleted by Snapview after the contractual and statutory preservation periods have elapsed.
Once they are no longer needed for purposes of resource planning or the provision of resources to the Customer, the aforementioned data on use arising in the context of the use of the Software will be blocked and deleted after the contractual and statutory preservation periods have elapsed.
You can revoke your agreement to the storage and use of your data for the above-mentioned purposes of market research and self-promotion, or to the sending of the Newsletter, or to the use of your name as a reference by Snapview, at any time by sending a message to email@example.com or Snapview GmbH, R 3, 4-5, 68161 Mannheim, Germany.
You may request information regarding your saved personal data, its origin, potential data recipients, and storage purposes free of charge and at any time by writing to firstname.lastname@example.org or Snapview GmbH, R 3, 4- 5, 68161 Mannheim, Germany.