We recently showed you the fastest way to invite your clients to join presentations without any downloads on their side. The answer was the HTML Viewer. Not requiring any downloads obviously makes it a fast solution but it also makes it an extremely reliable solution.
Downloading software is not always possible for some clients due to their company network and security settings, which makes online meetings very difficult for these clients. But the HTML Viewer works the first time, every time.
This was crucial for EPI-USE Labs, a software development company who utilizes the HTML Viewer for easy and reliable presentations with clients.
Introducing EPI-USE Labs
EPI-USE Labs is part of the EPI-USE group that designs, develops and supports Add-On software for businesses using SAP. They have been using online presentations to demonstrate their software for years. As the security awareness and the standards of their customers became stricter, it became more challenging to ask their customers to download and install new software for a single presentation.
Markus Schüßler from Inside Sales puts this revenue crucial issue in a nutshell: “Our customers complained that they had connectivity problems with other screen sharing applications. So we were unable to present our products properly online.”
EPI-USE Labs, please meet the Mikogo HTML Viewer
The Mikogo HTML Viewer provided a solution to their pain. Customers of EPI-USE Labs can join an online presentation without any additional software or plug-ins. “The phenomenal ease of use combined with its very good integrity has made Mikogo our choice of online presentation program,” remarks Markus Schüßler happily. “The HTML Viewer is so easy to use and the security standards are exceptional!”
Not ever having to consider complicated security settings of clients, makes the HTML Viewer such an easy solution for sales representatives and lets them focus on what they do best: selling. “Mikogo is ideal for sales presentations. We want our customers to concentrate on our products and get a great first impression. The ease of use of the Mikogo HTML Viewer lets us accomplish this.”
You can download the full EPI-USE Labs case study here.
Discussion: Are you using the HTML Viewer with clients for online presentations or sales demos? We would love to hear your stories – please share below!