Learn How to Customize Mikogo for Your Use Case


The Mikogo soft­ware is used for several diffe­rent use cases – meetings, presen­ta­tions, trai­nings, support, etc. – which is why we built the Profile Manager. This advanced feature allows you to remove or add features from the soft­ware and hence create diffe­rent “profiles” for diffe­rent use cases. Now you can create a “meeting profile” with your favo­rite meeting features and a “support profile” with the best remote support settings.
The best part – it’s so easy! There are no compli­cated confi­gu­ra­tionsor tech skills required. It’s just a matter of ticking/unticking some check­boxes. Here is how you do it:

Customizing the Mikogo Software

Mikogo Profile Manager

To the right you can see a screen­shot of how I made my “Remote Support” profile.

As you can see I have removed all the features I don’t need for remote support (e.g. white­board) and most importantly I have selected “View & Control” as the initial viewing setting.

That’s just what I did under the “Features” tab. Under “Prefe­rences” I can also change the picture quality and appli­ca­tion selec­tion settings.

Done – I’ve saved this and now I have my remote support profile ready to go the next time I start a session. It really only takes a minute to create and save a new profile.

I’ll use this profile to start a session any time I want to remo­tely support someone. To do this I go to “Start Session” as usual and then select my new profile via the drop-down menu, shown below:

Start new profile

By now you’re probably thin­king of a couple of profiles you can make for your Mikogo sessions: “I need the recor­ding in my online trai­nings, but I never use the chat in my meetings…”

Create a New Mikogo Profile

Before I wrap this blog post up, I need to show you where you can do this in the software:

  1. To begin with, enter your Mikogo account details in the soft­ware under “Account Infor­ma­tion”. You need an account because the Profile Manager is account-based and that is where your profiles are saved. Sign up for a free account if you don’t have one already.
  2. Next, open up your Profile Manager profile manager button and click on the Add button button found at the bottom of the soft­ware panel.
  3. That’s it. You’re now in the profile manager and you can tweak the soft­ware to your heart’s content.

Just remember to save your profile and you’re good to go! You’ll find further info about the Profile Manager in the user guides.

Discus­sion: who has been using the profile manager? For which use case(s) have you created profiles? Please leave a comment below and it would be great if you can quickly detail the setup e.g. “My presen­ta­tion profile has recor­ding but no chat…” I’m sure other Mikogo users will be inte­rested in how you get the most out of the soft­ware – thanks a lot!

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