VoIP software is not a new line of technology, with the release of the first official commercial Internet phone, VocalTec, in 1995. Today there are VoIP mobile apps, VoIP phones and you can find VoIP functionality in various web applications, such as Mikogo. Most importantly, VoIP systems are no longer limited to large enterprises with many small businesses opting for VoIP phones over landlines.
There is certainly a growing shift towards VoIP systems for businesses of all sizes, due to its affordability and reliability. So as a small business, what must you consider when switching to VoIP phones?