The Mikogo software is used for online meetings, presentations, trainings and more, making it a powerful all-in-one tool for online collaboration. The remote control functionality is one of the things that makes the software so practical and helpful for those looking to give or receive IT support. Today we want to highlight how you can instantly view and control the computer of a support client, saving you time and faciliating the process of a remote support session.
There are a few ways to do this, the best being to use the Mikogo Profile Manager. If you don’t have one, register for a free account to access the Profile Manager. Then simply follow these steps below to create a new custom Support Profile and you’ll be on your way to remote support in no time.