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remote desktop assistanceRemote desktop assistance is the use of remote technology to provide technical IT support to computer users who are located in another office, city or even country. Just those last few words is enough for us all to imagine the benefits that a technician can achieve in their technical support tasks. Because they don’t have to go on-site, remote assistance allows for efficiency both in terms of cost and in terms of work force. (more…)

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remote helpTech support needs are continuing to grow faster than many companies can keep up. Companies that still use local solutions are finding that their IT departments are becoming overwhelmed. While increasing the size of the IT department is one remedy, solutions built on embracing new remote help software solutions are far more cost effective and they are easier to expand as the needs of the company grow. (more…)

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Successful meeting etiquetteIf your business hasn’t started successful meetings through web conferencing, what are you waiting for? Is your Internet connection too unstable, is your sound system too scratchy, are you worried about privacy, have you simply not bothered to look into setting it up? These are all minor considerations that are easily solved and well worth the effort. In this blog post we take a closer look at what makes successful meetings via the Internet along with different etiquette points and behaviors to get you through your meetings. (more…)

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iPadA couple of weeks ago, we announced the Mikogo YouTube competition, where anyone could enter by making a video about why they love Mikogo. And the prize? A shiny brand new Apple® iPad™! The winner will be announced on 31st May 2010, so that means that we are only halfway into the comp so far, and already we’ve received video entries from the USA, Armenia, Poland and Germany.
We will be giving away one iPad, where the winner will be judged on whoever has the most green thumbs up votes on their video. So please take a look at the videos below and vote for your favorite to help them win the iPad. (more…)

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NOTE: these buttons are no longer available (February 2014). Instead, you can invite your participants to join meetings from your website by using our Session Login Integration.

At the end of last year, we released a series of Mikogo buttons that we welcomed you to take and embed in your own website. The idea of these buttons is for your participants to go to your website, click on the button and be taken to the Join Session page so they can enter the Session ID and join your session. This means that you no longer need to direct your participants to the Mikogo website, but rather direct them to your own website – which could be easier for you and them if they are more familiar with your company and website than with the Mikogo website. Now we have a few new buttons to match the more popular Mikogo use cases.
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