Do you use Mikogo for remote support? Then you will love what we have in store for you below in this post!
Currently when you start a Mikogo session and your client joins, the client will view your screen. This is perfect and easy for meetings and presentations. But what about remote support sessions we hear you ask? We have released a “Support” profile in the Mikogo software – designed with IT support technicians in mind, the software allows you to start a Mikogo session and when your client joins the session, you will instantly see and control their computer. No need to switch presenter or send a remote control request.
Read on below for how you can use the Support profile for your next Mikogo session.