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Mikogo UpdateWe’re pleased to announce that we have officially released the latest Mikogo software, Version 5.2. After completing a successful round of intense testing, the new software is now available for download for both Windows and Mac users, including Mac Yosemite 10.10.
What to expect: the biggest update to Mikogo v5.2 is the series of feature additions and improvements to the Mikogo Scheduler. On top of that, we have released an audio recording feature for your Mikogo VoIP calls, the latest version of the HTML Viewer, and further usability improvements. And you can download Version 5.2 for free! Full details below.
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Succeed at Remote WorkingWe’re always talking about the benefits of hiring remote workers for your business. Employees are certainly in agreement with the advantages of working from home, as they have better control over their activities. A Stanford University study found that attrition rates amongst home workers dropped by 50%, while Harvard Business Review published an article on the results of a similar study, which found that home workers completed 13.5% more calls than office staff. It is thought that the flexibility of being at home if you have kids and other commitments outside of work, makes life easier for remote workers, and those very commitments inspire them to do more, quicker. Another contributing factor to the increased productivity, could be the quieter environment in which to make calls and do work that demands silence.
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Global Evolving Workforce Infographic ThumbnailAccording to a recent study by Intel and Dell on the use of technology in the workplace, perceptions regarding remote work are shifting. Of course, this is fantastic news for technology providers who cater to this market, but it is also good news for companies and their employees who work remotely.

The study involved interviewing 4,764 full-time professionals from small, medium and large organizations across 12 countries. The findings uncovered “dramatic change in how employees will interact with their jobs, colleagues and corporate environments in the future.”
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Online Mortgage Consultations thumbnailMortgage advice is detailed and complicated. When it’s offered over the phone, it can be confusing and unclear. For mortgage advisers and their clients, face-to-face meetings come with their own challenges, as well. In-person appointments can pose scheduling difficulties and inconveniences for the client. Furthermore, if a mortgage adviser has several face-to-face appointments to keep, that can impact the quality of attention they give to each client.

Easy Street Financial Services, one of our valued clients, recently shared how with one solution they overcame all of these obstacles, strengthened customer relations and communications, and created a competitive advantage.
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