The independent online portal, Cloudsider, recently evaluated and reviewed the top 10 online meeting services… and awarded Mikogo as the winner! Our software solution received an impressive 92/100 points overall and was tested on several key areas including feature set, security and customer service. We are of course very pleased to be ranked #1 and thank Cloudsider for taking the time to conduct such a comprehensive and detailed review.
The Mikogo Review
Cloudsider is an online platform which provides reviews and price comparisons for cloud services, online hard drives and online storage services. One category on their website is “Online Meeting Tools”. Cloudsider reviewed 10 services in this category, including WebEx, GoToMeeting, TeamViewer and Skype, with Mikogo coming out as the clear favorite.
Each online meeting solution tested by Cloudsider was evaluated on several areas:
- Product and Costs (Mikogo scored 90 out of a possible 100 points)
- Setup and Operation (Mikogo: 87/100)
- Functionality (Mikogo: 95/100)
- Accessibility (Mikogo: 97/100)
- Security (Mikogo: 94/100)
- Customer Service (Mikogo: 90/100)
Cloudsider commented on Mikogo as a:
“comprehensive tool required for online meetings. The software has a clear and modern design so you can find your way quickly. With a reasonable price structure, individuals, small and large companies can find the appropriate pricing required. As a Germany company Mikogo is very focused on security standards. The data is always protected with the highest 256- bit AES encryption and transferred via German servers.”
Unknown to us at the time, Cloudsider even sent an anonymous email to our Support with several questions on various topics to test our response and customer service. Cloudsider was pleased to receive comprehensive answers to each of their test questions.
The Mikogo setup and feature set were tested in full and one feature which is not present in the software was noted: Outlook Integration. However we are happy to inform you that this is something we plan to improve on in a release next year.
To read the full Cloudsider.com review of Mikogo on their website. However the original review is in German so here is the English version of the review translated using Google Translate: Mikogo review in English.