Blog

Last month I spent a couple of weeks in Barcelona. The initial reason was to have a holiday there, but I decided to go there for longer and work a full week there remotely. With easy access to strong Internet connections, web-based services for my work via my laptop, and online collaboration tools such as Mikogo at my disposal, I decided it would not be a problem to work there. And as it significantly increased the time I got to spend in Barcelona, why not do it?

I wrote about my preparation for setting myself up to work remotely in Barcelona last month. Now I have a few learnings to share which should hopefully assist anyone who plans to do the same in any city abroad.
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Many professional service providers have found Mikogo useful in their training operations. Recently, one of our valued UK clients, it’seeze shared how it is incorporating Mikogo into its training operations for its franchise consultants and clients.

With its Head Office based in Devon, UK, it’seeze is a premier provider of web design, development, and content management solutions for UK companies and organizations. On top of professional website design and development services, it’seeze stands out in a crowded industry with its functional, easy-to-use website editing system, in which end users can edit and manage their website once it’seeze has completed it.

Over the course of our discussion, we learned more about how Mikogo is an essential tool in their consultant and client training operations. In the interview, Alex Potter and Amy Cross of it’seeze also emphasized the ways in which Mikogo helps in performing client support.
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Recent studies confirm a singular interesting, but not very surprising, trend that people on conference calls aren’t really devoting their full attention to the information at hand. According to an article posted by the Harvard Business Review, more than half of all people multitask in some capacity during a conference call. The most common activities were doing other work, sending an email, eating, and texting. Other people confessed to using the time to take a bathroom break, do some online shopping, or even… sleeping.
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Many professional service providers have found Mikogo useful for different remote support applications. Recently, one of our great clients, JB Software Services shared how Mikogo is adding value for them and their clients on a daily basis.

Located in Northern Ireland, JB Software Services primarily focuses on delivering personalized IT support services to UK-based and Ireland-based clientele in on-site and remote settings. Jim Borland, firm principal, mentioned many ways in which Mikogo enhances their remote IT support activities.
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When it comes to sales in the software as a service (SaaS) marketplace, being able to distinguish between hot and cold leads is essential. After all, quality leads are the life blood of any successful sales force. They also have a heavy bearing on salesperson priority-setting and efficiency: to maximize their chances for closing a sale, sales professionals should focus more of their time and attention on leads further along in the buying cycle. In that context, care must be taken to identify and segment leads that are closer to making a purchase decision from those with general interest. In this article, we take a look at the different stages of lead qualification and how you can use these steps to tell hot leads vs cold leads and go on to maximize productivity and effectiveness in your own sales efforts.
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