Computers are a core part of so many workplaces these days, but the truth is that most of us are far from tech-savvy. So when your computer starts acting up you would first panic, naturally, and then contact your tech support team.
Mend My Computer has been fixing computers for almost a decade and has expanded into the business sector, selling and supporting large corporate clients IT and server solutions, while still maintaining a dedicated team to home users. From their experience they understand that computer support is a difficult business: everyone wants their computer fixed instantly but if the engineer is at a distance the client gets more and more anxious. This was a major problem until they adopted remote support to assist clients. We recently heard from the company director, Terry Livesey, about how he expanded his business offerings and client base via Mikogo. Read on below for our full discussion with Mend My Computer.