IT consultants do a lot of their work remotely, but the highly collaborative nature of the field means they need all the immediacy a face-to-face meeting provides. At first, a consultant is trying to understand the potential client’s needs, and convince the client that they have the right solutions for them. There can be a lot of back-and-forth over details as the consultant does their work, and then there’s tech support and training as the new solutions are put into place.
We talk to a consultant in North America who specializes in database development, and to an exec at a Latvian company designing and implementing software solutions throughout the Baltics and Europe, and both say that Mikogo makes their customers’ lives easier, keeps costs down, and lets the consultants provide a fully personalized service without having to show up in the client’s office — or country.
“With Mikogo, we can really be in the customer’s place and see the exact problem,” says Alvis Tabaks of Elva Baltic Ltd, which provides — and supports — ERP software for businesses throughout Europe.
For more about how Mikogo is becoming an IT consultant’s secret weapon, read the full story.
See other industries making the most of Mikogo on our Benefits page. If Mikogo is already making your business run better, post a comment and tell us about it!