Blog

IT consultants do a lot of their work remotely, but the highly collaborative nature of the field means they need all the immediacy a face-to-face meeting provides. At first, a consultant is trying to understand the potential client’s needs, and convince the client that they have the right solutions for them. There can be a lot of back-and-forth over details as the consultant does their work, and then there’s tech support and training as the new solutions are put into place.
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Financial planning is an information-heavy business, in which the client has to cart in all his tax records, pay stubs and investment records, and the advisor has to explain a raft of complex strategies. With Mikogo, financial advisors are seeing an alternative to the inconvenience of the in-person meeting and the tediously incremental back-and-forth of email exchanges. By providing that clarity, Mikogo also helps build trust — invaluable in a profession in which clients may be nervously placing their entire futures into an advisor’s hands.
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If an emergency room doctor is the person whose services you least want to need, tech support probably comes in second. When our technology fails us, we feel helpless, and if tech support comes via phone call, the frustration of trying to explain the problem and follow arcane instructions is intense.
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Big news today in the world of online meetings: Salesforce.com has acquired web meeting service provider, Dimdim. The acquisition is one thing, but according to the Dimdim website the result of this is that current Dimdim subscriptions will end, some as soon as March this year. The people at Dimdim did a good job over the last few years at promoting free web meetings, but it appears that there are thousands of Dimdim customers now who will lose their source of online meetings. With that in mind, we are welcoming all Dimdim customers to use the Mikogo software as their new alternative for free web conferencing. (more…)

The world is a busy place and at times we can’t quite manage to juggle all our responsibilities as time quickly flies by. And unfortunately important areas of our life can get left behind and lost. Maintaining and developing one’s education – whether it be for your school/university studies, career development or learning a new skill such as a language – is an ongoing part of life. And although we might not make it to the classroom as we juggle other responsibilities, we can in fact enhance our education online. This week, we take a close look at several educators who benefit from Mikogo’s desktop sharing.
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