Remote IT Support Saves Time and Money
Posted by Andrew Donnelly on March 31, 2010 to remote supportAnybody who has been enjoying Mikogo’s remote keyboard and mouse feature will know that remote IT support is a great time and money saver for companies in the form of increased productivity. With Mikogo installed on your PC or Mac, remote support works by allowing IT staff to control a computer from any other computer connected to the Internet. A typical remote support session lasts just a few minutes and can expedite problem resolution in the high majority of cases. Think about the time saved travelling, especially if the user-base that needs support is located miles away or in another city. (more…)