Who Knew? 10 Things You Didn’t Know About Mikogo – Part 1

Desktop Sharing

Did you know you can add your logo to the Mikogo soft­ware? Or use a giant cursor with your name under it on the presenter’s screen? Or inte­grate the Mikogo Session Login field into your website?
We have collected ten great, but at times unknown, features of Mikogo that each apply to at least one of the main four use cases – meetings, trai­ning, presen­ta­tions, and remote support. These will be split over two sepa­rate blog posts, stay tuned for the final five coming later next month. So if you’re looking to get the most out of Mikogo read on, for herein lies five things you may not know about your favo­rite desktop sharing product.

1. Integration of the Session Login

Mikogo gives you the option of inte­gra­ting the Session Login field directly into your own website, elimi­na­ting the need to redi­rect users to the Mikogo website (http://go.mikogo.com) in order to join a session. Not only is this easier for clients, but giving your website that added func­tio­n­a­lity makes your busi­ness all the much more profes­sional and orga­nized. For details and steps on utili­zing this feature check out our previous blog post.

2. Participant Pointer

Participant Pointer

This simple feature lets users acti­vate an over­size cursor that can be used by parti­ci­pants to point out areas on the presenter’s screen. The participant’s name also appears below the cursor to make it easy to discern who is using the tool. This is an espe­cially useful feature for custo­mers conduc­ting meetings. Any time a parti­ci­pant wants to point to an area of inte­rest or concern, they can click on the view of the presenter’s screen and a large cursor will appear. Then instantly, the presenter knows exactly which area the parti­ci­pant is refer­ring to.

3. Create Profiles for your Specific Use Cases

The Profile Manager gives you the option of custo­mi­zing the Mikogo soft­ware to include/exclude certain features when you start a session, which makes using Mikogo easier and more intui­tive for your parti­ci­pants. Moreover, you are not limited to crea­ting just one profile. By setting up multiple profiles you will be able to quickly start desktop sharing that are tailor-made for every setting, making life easier for both you and your parti­ci­pants. Want the white­board in your trai­ning sessions, but no chat in your presen­ta­tions? Or how about instantly viewing and control­ling the client’s computer when they join support sessions? The Mikogo Profile Manager has got you covered.

4. Disable Group Chat

Group Chat

Mikogo’s chat feature can be confi­gured to disable group chat, so that parti­ci­pants cannot chat with one another but only with the presenter. This can be espe­cially useful when teaching an online class, for instance, or for when atten­dees wish to anony­mously ask ques­tions or make comments to the presenter only.

5. Change Pause Text

When you pause a Mikogo session the parti­ci­pants’ view of your screen will go grey and a custo­miz­able message will pop up. In some circum­s­tances users may wish to change the text to read some­thing diffe­rent, for instance if you wish to have a fifteen minute break from the meeting you may change the message to read “Meeting will resume at 3:15”. This is a great way to keep the group informed when you need to step away. You’ll find the “Pause Text” field in the Mikogo soft­ware under “Settings“.

Pause Text

Discus­sion:
So there you go, hope­fully you learned some­thing new! And even if you didn’t, maybe we reminded you of just how versa­tile Mikogo is. If you have already been using some of the above features, please feel free to share your expe­ri­ence below for others to learn from you.

Stay tuned for Part 2 coming up some­time next month. Bye bye!

Nehmen Sie Kontakt mit uns auf und sprechen Sie mit einem unserer Experten.

© 2021 Snapview GmbH