There have been times in our lives where describing the solution to a computer problem over the phone has resulted in a tiring, complicated experience. However with remote support software you can avoid such situations and assist others remotely, live over the Web via remote keyboard and mouse control during a desktop sharing session. Remote support is an ideal solution for IT support personnel who are looking to assist their clients remotely while simultaneously saving themselves time and money. A relief for both remote support personnel and their appreciative clients.
Remote Support for companies of all sizes
A secure and easy-to-use remote support tool provides an appealing solution for both small and large companies that can use the software to assist their customers at any time. In fact you can use a remote support tool as often and for as long as you like. Furthermore, with today’s technological advances it is easy to use a remote support solution for both the remote support personnel and their clients. The software is a managed service so there is no need for you to purchase additional hardware nor software. We take care of the entire infrastructure and technology of the remote support software, in order for you to simply download and enjoy. With remote support software at your fingertips, you will immediately gain returns from satisfied customers.
Remote Support that is easy, secure and fast
With Mikogo you can start a remote support session with just two mouse clicks from your desktop. This provides you with a randomly generated 9-digit meeting ID that uniquely identifies the remote support session. Without any software installations, your client can join the remote support session using this meeting ID. A remote support session can only be joined with the specific ID. You are then sharing screens with your client, and via the Mikogo features you can request remote keyboard and mouse control. No need for you or your remote support client to make changes to your firewall settings, your network nor proxy servers. Naturally, the Mikogo software employs an integrated 256-bit AES end-to-end encryption to ensure the protection of your data during a remote support session.
To start your remote support sessions, you can download the Mikogo software or use our portable version directly from your USB stick.