Online collaboration is a great way to bring people from all over the planet to one virtual location to discuss problems, solutions, and ideas. More and more businesses are turning to collaboration online to be able to reach out to a greater portion of the population. Web conferencing is a great place for pre-sales marketing, online sales training, and work meetings.
How does Online Collaboration work?
Online meetings are virtual based conferences that are used to conduct live presentations. A web conference consists of a number of different participants, sitting at their own computer, connected to each other through the Internet. This is made possible by either a downloaded free desktop sharing application that has been put onto each of the individual computers that enables application sharing in real-time across the Web, or a web-based program that allows the participants to join the online collaboration by clicking on a link. This special link is usually sent out through email so that the person can click on it and enter the web conference.
One form of online collaboration is a webinar. As a specific kind of online meeting, webinars that are usually a form of one-way desktop sharing. This consists of a speaker and an audience. These webinars are great for trainings and distributing information but have very limited interaction. To make webinars more collaborative, many businesses have included segments that allow for a question and answer period. Most web-based programs have a lot of different features to make the net meeting very custom. Most programs have a virtual whiteboard that can be written and drawn on. They also have slide shows and the ability to talk over real-time audio. VoIP technology has made it possible for completely Internet-based audio, which is very convenient for last second online meetings.
What are the benefits of Online Collaboration?
Internet conferencing has brought many benefits to large and small businesses alike. First of all, web collaboration has eliminated the need for companies to send top executives out to different branches of the company to do trainings. These trips can take up a lot of time and money after you add up all the travel, lodging, meal, and training expenses. Online meetings have allowed global and national companies to train their employees all over the world without ever having to leave their offices. Another bonus is that most of these online conference providers have technology that allows you to record and save the trainings and meetings for further use. This is great to have on hand for new employees. As small business software, online collaboration tools allow freelancers and sole traders to export their horizons and work with employers and clients across the world.
Another benefit to online collaboration is the ability for companies to take customers through in-depth walk through of programs and products. This ability to reach a customer at their own home is a great marketing technique and allows the consumer to feel safe while researching the product.
Finally, online collaboration software can be used for the after-sales period, if the customer needs assistance with the product or service, they can be reached via remote support.