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SupportThe Mikogo software is used for online meetings, presentations, trainings and more, making it a powerful all-in-one tool for online collaboration. The remote control functionality is one of the things that makes the software so practical and helpful for those looking to give or receive IT support. Today we want to highlight how you can instantly view and control the computer of a support client, saving you time and faciliating the process of a remote support session.

There are a few ways to do this, the best being to use the Mikogo Profile Manager. If you don’t have one, register for a free account to access the Profile Manager. Then simply follow these steps below to create a new custom Support Profile and you’ll be on your way to remote support in no time.
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Weekly webinarIf you’ve ever wondered how you can get better acquainted with the Mikogo software, our Tuesday Webinar series might just be what you’ve been searching for. In order for you to get the most out of Mikogo, we want to offer everyone the chance to participate in a 30 minute tutorial that will help you become more familiar with our solution.

Weekly webinars are scheduled to take place every Tuesday at 10:00am EST; 3:00pm (British Summer Time); and 4:00pm (Central European Time). The informational sessions will last for 30 minutes, during which time, users can learn how to specifically use the software and how to apply it to their own business interactions. There will also be time for a Q&A segment.
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Press Release: Mikogo Online Meetings Compatible with Windows 8

Mikogo Windows 8 Start SessionMikogo’s latest release of its online meeting service, Version 4.6, has been tested successfully on the pre-release version of Microsoft’s Windows 8 making it a sound and reliable desktop sharing service with Windows 8 compatibility.

Mannheim, GERMANY June 21, 2012 – With the recent distribution of Microsoft’s Windows 8 Release Preview, the Mikogo online meeting service announces its desktop sharing functionality compatible with the much-talked about new operating system. As a well-known provider of online meetings for businesses around the world and having now announced Windows 8 compatibility along with releasing Version 4.6 of its own software, Mikogo is ready to provide a smooth transition for anyone moving to Windows 8.
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Is Mikogo feeling blue?Is Mikogo feeling unwell? Depressed or unhappy? No! On the contrary – we’re very pleased with our latest software release and website update!
We have just released Mikogo Version 4.5 which, along with some small bug fixes, now has a new-look blue-green color scheme implemented into the software user interface. You will have also noticed that our website has undergone a blue green update to reflect our corporate colors and identity.
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Mikogo menu before a sessionFor those of you who have only used Mikogo Version 4, you may be very used to accessing all Mikogo features from the software panel that floats on your desktop. However those who remember previous versions of Mikogo (e.g. Version 3) will know that features could be accessed by clicking on the M icon icon in the taskbar’s system tray. If you are new to Mikogo or a long-time user, either way you will be interested to learn that the “old school” feature menu can still be accessed in Version 4 as shown in the image to the right. Read on below for more details.
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