Join Session
blog banner

Blog

Voice Conferencing Best PracticesIf you’ve read our previous two articles in this series, you already know a lot about the Dos and Don’ts of online voice conferencing via Voice over IP. You’ve got your hardware in place and have familiarised yourself with the features of your voice conferencing software – now all you need are some final useful tips and best practices. If you follow the advice from this article, nothing will keep you from hosting successful online voice conferences the first time, every time.

(more…)

Read more | 3 comments

Best Remote SupportSupporting someone with their IT problems via a remote connection can be very satisfying. Problems can be resolved in a matter of minutes. But not if you have trouble accessing the PC system windows…
Luckily Mikogo’s “Enable Service” feature allows you, as the IT technician, to view and control all systems and UAC windows on your client’s computer. Even better – we now have a new remote support join session page for this exact purpose where the service is automatically enabled on your client’s computer, ensuring that you have best and smoothest level of remote control.
(more…)

Read more | 2 comments

Voice Conferencing Software SettingsOnline collaboration is growing more important every day. This means that online voice conferencing is here to stay, too. Now is the ideal time to get started with your own VoIP calls. The first post in this series introduced you to useful hardware. Today, we want to take it one step further and look into voice conferencing software. VoIP conferences give you more options than a traditional telephone conference when it comes to the settings – sound volume, mute, microphone sensitivity… If you’re just getting started with VoIP, however, the wide range of features may seem overwhelming. After all, it’s quite a switch from your old phone! Not one to be left behind, you still want to make use of new technology, and of course you want to know how you can get the best results from your investment.
(more…)

Read more | 1 comment

Stop SignAre you just getting started with your online meeting software? Or have you hosted a couple of meetings that just haven’t gone as smoothly as you planned, but you just can’t put your finger on why? Then this is definitely the right article for you.
Last month, we featured the Five Dos of Web Conferencing – now it’s time for the Five Don’ts of Web Conferencing – those sins you should avoid under all circumstances if you want your meeting to be a success.
(more…)

Read more | 0 comments

Computer headsetAre you hosting your voice conferences over the Web yet? As everything in the workplace moves towards virtual spaces, online voice conferencing via Voice over IP (VoIP) is gaining on the traditional telephone conference in the office, and with good reason. Not only is it more cost-effective, especially when it comes to international calls, it’s also much more convenient. You can call multiple people at once with ease, and you have your hands free during the call. Add to this the many features that VoIP software offers and the advantages over a standard phone call are getting clearer. However, switching to new technology can be daunting. Do you need additional hardware? What should you look for in conferencing software? Don’t worry, you’re not the only one asking those questions. This week, we answer your hardware questions and offer some useful tips for successful online voice conferences.
(more…)

Read more | 2 comments