Online collaboration is growing more important every day. This means that online voice conferencing is here to stay, too. Now is the ideal time to get started with your own VoIP calls. The first post in this series introduced you to useful hardware. Today, we want to take it one step further and look into voice conferencing software. VoIP conferences give you more options than a traditional telephone conference when it comes to the settings – sound volume, mute, microphone sensitivity… If you’re just getting started with VoIP, however, the wide range of features may seem overwhelming. After all, it’s quite a switch from your old phone! Not one to be left behind, you still want to make use of new technology, and of course you want to know how you can get the best results from your investment.