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A Remote Support System Case StudyIn the late 1990s, a relatively small banking firm with a large presence in the American south-east market acquired a failing competitor. That merger doubled its size and exponentially increased its market presence. Within several years, this firm was one of the fastest growing in North America. They now had a presence in the northeast and were expanding west. So what was the secret of their success? (more…)

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Getting Started with your First Web PresentationsThese days it seems that the once mysterious web presentations are now becoming the norm for businesses and individuals, allowing them to instantly present information to customers, clients, team members or any group with Internet access – nowadays, that is a fair few people. Mikogo Team members, for example, are involved in multiple web presentations all the time. Web presentation tools make it easy for users to view information in real-time from any location—whether in another building across town, another city or even another country. Not bad, right? If you’re interested in introducing web presentations to your business but unsure of how to get started, then you’ve come to the right place. (more…)

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Don’t Fall Behind without Remote Support SolutionsIn the modern business world, it has become common for organizations to outsource their technical support needs. Businesses of all shapes and sizes outsource necessary internal services as well as even some of the services that they provide to their own clients. This outsourcing has translated into big business for the IT consulting firms. Most of us have been involved with support calls, some via a phone or instant messaging service. But are enough companies utilizing remote support solutions to get the tech issues resolved efficiently and promptly? (more…)

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London TubeAs the time approached, the City of London moved to ensure that today’s tube strikes went smoothly without major disruptions. More buses and extra room for boat passengers were organized. But despite all these preparations, practically all tube lines were suspended or delayed at some point and it’s been reported that over 3 million commuters would have to walk to work. In fact if you live and work in London, it’s hard not to know about and be affected by today’s tube strikes – that is unless of course your company allows you the opportunity to work from home. (more…)

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Web meetings can facilitate travelingIf you’re already a Mikogo user, or even if you’re just a first time visitor to our blog, you’re no doubt aware of all the talk these days about virtual web meetings. But are you truly maximizing the benefits of desktop sharing technology to the greatest degree? Are you one of the Mikogo users who when asked about Mikogo reply with “We just wish we had located the service sooner” (Sean Rowen, EZregister)?
You have no doubt that online meetings save travel time – so why am I about to tell you that meeting software can actually increase the likelihood of business trips? Do you think you can get the best of both worlds from web meetings? (more…)

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