Earlier this week, LogMeIn announced that their free service will no longer be available. The news quickly made the rounds, and the community of remote support users is abuzz with discussion. As TechCrunch reported yesterday, “users are up in arms over the news, criticising the company for making an abrupt change”. The end of LogMeIn Free naturally raises the question of how former users want to react to this change: Pay up? Go back to supporting your computer-challenged friends and relatives over the phone? Stop helping them altogether?
Have you ever tried remotely troubleshooting your parents’ computer or helping your grandmother install software from the other side of the country? If so, you’ve likely been a victim of a phone call that went something like this: “Click the button on the left… no, the one that looks like a little sideways arrow… in the other window…” – SIGH… you get my point. Luckily, with free remote support software, you can eliminate this entire process and focus on helping your friends and relatives – and there is no cost. It’s quick and frustration-free, just as though you were there in person. Luckily Mikogo…
You’ve made the decision to move your meetings to the virtual conference room, and you’ve already figured out how to start a meeting and invite participants. Phew! That means your work is done, and it’s all smooth sailing from here, right? Well… not quite. But you are in fact almost there. Now you just need to follow the five essential Dos of Web Conferencing which we’ve described below. Read More
Merry Christmas and Thank You!
Dear Mikogo Users,
As the year approaches its end, we would like to take a moment to reflect on our relationship with your organization.
To everyone who joined Mikogo this year, we are delighted you chose us and look forward to working with you in future years. To all our customers who have been with Mikogo for years, thank you for your continual use and support of our software.
Normally you would send your clients to go.mikogo.com to invite them to join your meetings or presentations. If you want them to join your meeting using the HTML Viewer so they don’t have to download any software, once they are on that page you would have to instruct them to select “HTML Viewer” as the connection method.
But if you’re worried that some clients might not do this correctly, we have a new Join Session page dedicated to the HTML Viewer which will solve that problem for you: http://go.mikogo.info.