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Investment Management with MikogoNavigating the financial sphere can be tough. There is much to consider both within the context of investment management itself, but also when deciding what tools can best increase productivity and effectiveness. These days, many users who work as investment managers and similarly paced professions are adding Mikogo to their own utility belts and finding out just what a difference online meetings can make. We had an opportunity to speak with a couple of seasoned Investment Managers who know all about the benefits of financial mapping, mobile meetings, and always being available for your clients.
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Support ProfileDo you use Mikogo for remote support? Then you will love what we have in store for you below in this post!
Currently when you start a Mikogo session and your client joins, the client will view your screen. This is perfect and easy for meetings and presentations. But what about remote support sessions we hear you ask? We have released a “Support” profile in the Mikogo software – designed with IT support technicians in mind, the software allows you to start a Mikogo session and when your client joins the session, you will instantly see and control their computer. No need to switch presenter or send a remote control request.
Read on below for how you can use the Support profile for your next Mikogo session.
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Mikogo BrandingMikogo has a lot of features that can help make online meetings faster and easier. Also included in the Mikogo feature set are a couple of options designed to allow you to tailor your meetings which will help leave a lasting impression on your clients. One feature you will enjoy is the option to add your company logo and images into the software interface and waiting lounge. This feature in particular was designed to help you, the Mikogo user, optimize your logo branding endeavors through customization of our software to meet your needs. The result: a professional online meeting solution branded with your own company logo.
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Faster Screen SharingIt’s here! The new HTML Viewer with lightning fast screen sharing that would make even Usain Bolt blush! The HTML Viewer is our award-winning technology and an alternative login option for participants joining online meetings, without the need for any downloads. Today’s new update utilizes the much-talked about HTML5 technology enabling even smoother and faster screen sharing than previously, and includes new features.
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SupportThe Mikogo software is used for online meetings, presentations, trainings and more, making it a powerful all-in-one tool for online collaboration. The remote control functionality is one of the things that makes the software so practical and helpful for those looking to give or receive IT support. Today we want to highlight how you can instantly view and control the computer of a support client, saving you time and faciliating the process of a remote support session.

There are a few ways to do this, the best being to use the Mikogo Profile Manager. If you don’t have one, register for a free account to access the Profile Manager. Then simply follow these steps below to create a new custom Support Profile and you’ll be on your way to remote support in no time.
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