The Mikogo software is used for online meetings, presentations, trainings and more, making it a powerful all-in-one tool for online collaboration. The remote control functionality is one of the things that makes the software so practical and helpful for those looking to give or receive IT support. Today we want to highlight how you can instantly view and control the computer of a support client, saving you time and faciliating the process of a remote support session.
There are a few ways to do this, the best being to use the Mikogo Profile Manager. If you don’t have one, register for a free account to access the Profile Manager. Then simply follow these steps below to create a new custom Support Profile and you’ll be on your way to remote support in no time.
If you’ve ever wondered how you can get better acquainted with the Mikogo software, our Tuesday Webinar series might just be what you’ve been searching for. In order for you to get the most out of Mikogo, we want to offer everyone the chance to participate in a 30 minute tutorial that will help you become more familiar with our solution.
Weekly webinars are scheduled to take place every Tuesday at 10:00am EST; 3:00pm (British Summer Time); and 4:00pm (Central European Time). The informational sessions will last for 30 minutes, during which time, users can learn how to specifically use the software and how to apply it to their own business interactions. There will also be time for a Q&A segment.
Today we released our new free audio conferencing service which is comprised of an array of local landline numbers for different countries. These can be used in conjunction with any Mikogo desktop sharing session for free conference calling with your online meetings. For Mikogo users who often used the previous audio conferencing numbers during their presentations, these new numbers will be a definite improvement – local landline numbers will make the calls cheaper and for some, even free. The new service also allows users from countries not previously covered by Mikogo’s past voice conferencing service to join in on the fun.
As far as global events go, the Olympics are probably among some of the most anticipated, which is very much the case as London 2012 approaches. However with everyone’s eyes on the prize, some may overlook the minor to not-so-minor inconveniences that a global event of this magnitude can cause. Official estimates put the number of tourists due to arrive in London well over numbers that could severely impede your travel time. Why not skip the hassle and have your meetings remotely and from the comfort of your own home/office using Mikogo?
Press Release: Mikogo Online Meetings Compatible with Windows 8
Mikogo’s latest release of its online meeting service, Version 4.6, has been tested successfully on the pre-release version of Microsoft’s Windows 8 making it a sound and reliable desktop sharing service with Windows 8 compatibility.
Mannheim, GERMANY June 21, 2012 – With the recent distribution of Microsoft’s Windows 8 Release Preview, the Mikogo online meeting service announces its desktop sharing functionality compatible with the much-talked about new operating system. As a well-known provider of online meetings for businesses around the world and having now announced Windows 8 compatibility along with releasing Version 4.6 of its own software, Mikogo is ready to provide a smooth transition for anyone moving to Windows 8.