Closing the Deal With Online Sales Support
If you have sat in a sales meeting trying to close a deal – forgetting the number of setup meetings – it’s likely that a question or requirement came up during the meeting that required some form of sales support. In all likelihood, a specialist or technician was needed to be called in during the meeting and answer questions, and if the right skill set wasn’t available for the meeting it was postponed and the possibility of losing the deal increased. 
Amicable settlement between Mannheim City and Mark Zondler
Today and Monday this week, we had a couple of constructive meetings with the City of Mannheim to discuss the further use of the Twitter account @Mannheim. The discussions were conducted on a basis of cooperation and with the goal of aligning the respective interests.
Both sides have come to the conclusion that an out-of-court settlement is currently favorable and a lawsuit should be avoided. 
First meeting with Mannheim City
This afternoon, Mark Zondler (owner of twitter.com/mannheim) and Joerg Blumenthal (chief officer at Mannheim City) met in the city hall for negotiations. A solution is sought.
We will keep you posted.
Thank you very much for all your support!
I was amazed by your comments, tweets, and suggestions. All your comments reassured me that I reacted appropriately by making this public, as opposed to giving in and signing the letter. If I had signed that letter, I fear that it would let the larger organizations and government bodies think they can bully the little guy around. 
Mannheim City: Threatening to sue to Join Twitter
When you first signed up for a social media account, such as Twitter or Facebook, you probably thought it would be a cool way to keep in contact with friends, classmates, colleagues, etc. But did you ever imagine that it would result in you getting sued? Neither did we, yet this is the position that the co-Founder of Mikogo now finds himself in. 

