Expanding your Business Potential with Mikogo: Interview with Mend My Computer
Computers are a core part of so many workplaces these days, but the truth is that most of us are far from tech-savvy. So when your computer starts acting up you would first panic, naturally, and then contact your tech support team.
Mend My Computer has been fixing computers for almost a decade and has expanded into the business sector, selling and supporting large corporate clients IT and server solutions, while still maintaining a dedicated team to home users. From their experience they understand that computer support is a difficult business: everyone wants their computer fixed instantly but if the engineer is at a distance the client gets more and more anxious. This was a major problem until they adopted remote support to assist clients. We recently heard from the company director, Terry Livesey, about how he expanded his business offerings and client base via Mikogo. Read on below for our full discussion with Mend My Computer.
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How does your company use Mikogo? Feature on the Mikogo Website
Web conferencing… Remote support… Some might think desktop sharing is left to the tech and IT world – but this couldn’t be any further from the truth. The global use of Mikogo spreads through a great range of different businesses and industries. We have even created a separate section on our website, titled Solutions, dedicated to sharing how desktop sharing is the solution for many needs in a growing range of industries. However our Solutions section only details a few industries using desktop sharing and Mikogo, which leads us to the topic of this blog post.
We would like very much like to hear from more companies using our software. If you would like to participate and share your Mikogo experience with others, please read on below.
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Scheduled Maintenance – Possible Downtime: 2nd and 9th February
Due to a short scheduled period of network maintenance in the data center hosting the Mikogo database servers, use of Mikogo might not be possible during the following times:
Midnight – 6:00am UTC+1 on 2nd February 2012
Midnight – 6:00am UTC+1 on 9th February 2012
The potential downtime is only expected to last 30 minutes, however we cannot pinpoint exactly when the downtime could take place during the above times. Unfortunately we cannot avoid these maintenance periods.
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Is Mikogo Feeling a Bit Blue?
Is Mikogo feeling unwell? Depressed or unhappy? No! On the contrary – we’re very pleased with our latest software release and website update!
We have just released Mikogo Version 4.5 which, along with some small bug fixes, now has a new-look blue-green color scheme implemented into the software user interface. You will have also noticed that our website has undergone a blue green update to reflect our corporate colors and identity.
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Achieve Your New Year’s Resolutions with Mikogo
As we all hit the ground running in the first few weeks of 2012, you no doubt have a list of goals and milestones that you wish to achieve for your company and for yourself. This is the year when you will define clear goals, complete all projects, meet the deadlines, exceed expectations, work within set budgets, and more.
You’ll be at your best in 2012 which means increasing productivity and efficiency. We would love to think that the Mikogo software will help you in achieving your 2012 goals. Make the most from online meetings this year by saving yourself valuable time and money while increasing productivity. To help out we have a few Mikogo pointers for the new year.
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