Prism, privacy, personal data – these are the buzz words now all over the media in reaction to stories about the National Security Agency (NSA) and FBI getting direct access to servers and user data of large Internet companies including Google, Facebook, and Apple. There has been uproar over this as people are concerned about what the US government is doing with users’ private data. Mikogo has since received many questions from our customers about where the Mikogo servers are based, how we handle user data, and the origins of our company. We would like to shed light on our situation here at Mikogo and why your online meetings and user data are secure with us.
The latest version of the Mikogo software is now available and it includes a built-in VOIP feature for voice conferencing for both Windows and Mac users. Time to throw your phones away!
Ok, that might be a bit drastic but this release now means you can speak to your meeting participants directly through your computer using the Mikogo software. Read on below to learn how you can start using the Mikogo voice conferencing feature.
Do you use Mikogo for remote support? Then this is the blog post for you.
Recently we showed you how you can embed the session login form on your website and participants can join your meetings with no downloads. BUT… that uses the HTML Viewer and this should be used for online sales presentations and meetings.
For remote support, on the other hand, your participants will need to download the Mikogo participant software. Good news! – you can still embed the session login code on your website and your remote support clients can join your sessions with just one click. This is how you do it…
Remember trying to provide or receive computer support over the phone before the days of Mikogo?
Support Technician: “Open the settings which is near the top of the screen. Have you found it yet?”
Support Client: “I can’t find it. What do the settings look like?”
Does that ring a bell? Now that you’re all familiar with Mikogo, you wouldn’t dream of going back to that!
The other night an episode of Big Bang Theory (a guilty pleasure of mine) reminded me of those days and I thought I would share it with everyone. Check out the short video below – chuckle, chuckle Enjoy!
We have just launched the Join Session page in 8 new languages, in addition to English. Next time you invite participants from abroad to join your Mikogo sessions, they can use our Join Session page (go.mikogo.com) in their own native language. We think this will give your international online meetings that little added professional touch.
The page is now available in English, German, Chinese, Portuguese, Spanish, French, Italian, Russian, and Polish.