Computers are a core part of so many workplaces these days, but the truth is that most of us are far from tech-savvy. So when your computer starts acting up you would first panic, naturally, and then contact your tech support team.
Mend My Computer has been fixing computers for almost a decade and has expanded into the business sector, selling and supporting large corporate clients IT and server solutions, while still maintaining a dedicated team to home users. From their experience they understand that computer support is a difficult business: everyone wants their computer fixed instantly but if the engineer is at a distance the client gets more and more anxious. This was a major problem until they adopted remote support to assist clients. We recently heard from the company director, Terry Livesey, about how he expanded his business offerings and client base via Mikogo. Read on below for our full discussion with Mend My Computer.
Web conferencing… Remote support… Some might think desktop sharing is left to the tech and IT world – but this couldn’t be any further from the truth. The global use of Mikogo spreads through a great range of different businesses and industries. We have even created a separate section on our website, titled Solutions, dedicated to sharing how desktop sharing is the solution for many needs in a growing range of industries. However our Solutions section only details a few industries using desktop sharing and Mikogo, which leads us to the topic of this blog post.
We would like very much like to hear from more companies using our software. If you would like to participate and share your Mikogo experience with others, please read on below.