When we consider the use cases of desktop sharing, we think about which Mikogo features are more or less appropriate for certain use cases. Have you ever wished that you could start your sessions with the right combination of features that would exactly suit your needs? Well, that wish has now been granted with Version 4.0′s new Profile Manager.
With the Profile Manager, you are able to build profiles that better suit your use case requirements before starting a session. Whether you are looking to host an online presentation or start a support session, the Profile Manager allows you to customize Mikogo by including or excluding selected features. This is to give you exactly what you want for each different desktop sharing session.

Setting Up a New Profile

Profile Manager Standard ProfileFirstly, it’s important to note that you need to have a registered Mikogo account to access this feature. In order for the Profile Manager to save your profiles for future use, they need to be linked to an individual account. When you first open Mikogo Version 4.0 the new panel will show only four buttons. After you have entered your account details in the Account Information drawer, a new Profile Manager button will appear.

Open the Profile Manager (when there is no active session running) by clicking on the Profile Manager button. As you can see (screenshot to the right) the software includes a Standard Profile which is used by default when starting a session.
To add a new profile click the Profile Manager Add Button symbol, displayed in the bottom-left corner of the drawer. You will then be able to customize your profile and see the Preferences and Features tabs.
Note: on the Profile Manager overview, there are three other buttons. By clicking X you can delete a profile, with the Arrow you can set it as the default profile, and with the Tool button you can edit your saved Profiles.

Under the Preferences tab you have the following options:

  • Picture Quality – influence the quality/speed of screen sharing. By selecting maximum quality, the image will be transmitted in true color while selecting minimum quality means your screen will be shared in grey-scale however the speed of desktop sharing increases.
  • Application Selection – select which applications will or will not be shown to your participants during your sessions.
  • Configuration – enable or disable certain Mikogo features.

In addition, you can customize your Profile further under the Features tab. You can check or uncheck which features will be available to the presenter and viewer during a session. You can also set the Initial Viewing Direction settings e.g. view & control another’s screen if you are building a Support Profile, or show your screen if you are building a Presentation Profile.
After you have picked your profile features and settings, be sure to add a name (at the top under “Profile Name”) and then click Save at the bottom of the Profile Manager.

Click below to see a full screenshot of both the Preferences tab and the Features tab:

Mikogo Profile Manager Preferences

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Mikogo Profile Manager Features

Click to view full-size image

Selecting a Profile and Starting a Session

Starting a new ProfileOnce you have created a Profile you will be able to select it and start a session under your saved profile settings. Go to the Start Session drawer and you will see a drop-down menu where you can choose from among your different profiles. Select your preferred profile for your upcoming session, and click Start Session.

When the session starts and your participants join, you will be the organizer of a session with the settings and features available that you specified for that profile.

Note that you can save multiple profiles, which you will give you quick access to your preferred Mikogo settings for each upcoming session, regardless of which use case your session is for. For example, you may create a “sales presentation profile” with high color quality screen sharing settings but without remote control. Then you might create a “support profile” for all support sessions, which would have the “view & control” setting saved and of course include remote control but perhaps no whiteboard or recording.

In the end, it’s up to you what you include in your profiles – create Mikogo profiles to suit your different desktop sharing needs!