Mikogo Version 4 Suggestions: How would you Invite Session Participants?

Andrew – February 18, 2010

mikogo solutionsWe’re currently in the middle of a new Mikogo version (watch out! – It’s got some great new features :-) ) and we’re interested in hearing ideas and suggestions from the experienced Mikogo Community on what we could do to facilitate sharing session information. As you know, we currently have the Mikogo Scheduler which allows you to send email invitations with the required information to your participants. But if you could, would you improve this? Or would you use a completely new and different method?

Take a moment to think about the times when you’re organizing a session and need to communicate the session ID and details to the participants – basically you can boil it down to two situations:

  1. Spontaneous Ad-Hoc Session – you’re just about to start an ad-hoc web conference and need participants to join in the next 5 min.
  2. Scheduled Future Session – you’ve planned ahead and saved the session ID along with selecting the date and time.

Either way, you need to communicate the session information to your participants in a way that is easy and practical for both parties. And during these times when you’re about to organize a session, especially an ad-hoc session, perhaps you had also thought of new ways to invite participants.

How do you do it? How would you improve it? Did you ever find yourself in a situation where you thought, “Oh, this would be so much easier if Mikogo could…….!

Well, it’s that missing ….. at the end of the last sentence that we would really like to hear about from everyone.

Feel free to share your ideas in the comments below. Doesn’t matter how crazy or out-there the ideas might be – we want to hear them!

Thanks a lot

Categories: Mikogo 4.0, new version

101 Responses

  1. Parth on February 18, 2010 at 7:29 pm

    Hey Guys.. We used to be regular Mikogo users back when we used to use windows.. We switched our entire team over to linux & have been missing out on this tool since then..

    One of your earlier versions did work on ubuntu via wine.. but the latest doesnt..

    Please Please please get a linux version !

  2. Doris Mosblech on February 18, 2010 at 7:31 pm

    It would be REALLY nice if I could obtain participant info for a period of time (maybe 2 or 3 days) AFTER a session has ended!

    It would also be nice if there was some way to obtain an activity history – I know that I use Mikogo a LOT – I’m just not certain how much1

  3. Jerry Dunham on February 18, 2010 at 7:35 pm

    I miss the giraffe. When starting an ad hoc session I know that the person on the other end hasn’t fat-fingered the URL when they tell me they see the giraffe. Now it’s more difficult to tell that they’ve landed in the right spot.

  4. Brett on February 18, 2010 at 7:36 pm

    Suggestions:
    1. Default file format to .avi for recording sessions (windows version).
    2. Incorporate teleconferencing that can be recorded along with the session. I use freeconference.com with Mikogo.
    3. Incorporate chat (IM) within the session.

    Essentially, with this being free, I am already VERY happy and thankful for the way Mikogo is already.

  5. Dean Hoover on February 18, 2010 at 7:37 pm

    I wouldn’t use the timed-session right now. All of the session I do are ad-hoc. However, that being said, there is a real purpose for it, and if the option is feasible, it would be a great addition to the overall product.

    The only suggestion that I would make is very personal, but might grow. Having Mikogo for Linux would be great.

    Keep up the good work. You have an excellent product.

    Dean

  6. Les Glenn on February 18, 2010 at 7:42 pm

    I am helpdesk support and it would be nice to be able have an option where the participant automatically becomes the presenter and gives remote control to the session starter. thanks.

  7. Andrew on February 18, 2010 at 8:03 pm

    Many comments already – nice!

    @Les Glenn,
    This feature already exists for PC users. Simply click on the M icon in your system tray (before you start a session), select settings, start options tab, then configure the “intial viewing direction” settings.
    More info here: http://www.mikogo.com/2009/09/16/remote-support-features-new/

  8. Jonas on February 18, 2010 at 8:07 pm

    Would be great for participants to see more than one screen if user has it, or even better, the user could choose to share “ALL” or “Marked Area” and mark up what to show.

  9. Roger on February 18, 2010 at 8:30 pm

    When you launch Mikogo, the message in the tray pops up and sits there for a few about 6 seconds and you have to wait before you can click the icon. Can you make that wait time much shorter?

  10. Walid Hamed on February 18, 2010 at 8:39 pm

    I’d like to see :
    1- Chat (IM)
    2- Enable to connect to more than one machine in the same time to navigate between them without lost the control .
    3- Enable to call other machines while the session.

    Mikogo is the best connection application for me !!!!

  11. Nick Olsen on February 18, 2010 at 8:39 pm

    I know that in previous versions of Mikogo, after the session finished, the Mikogo application closed as well. I don’t, and neither do the participants, like how the Mikogo icon stays around in the system tray if they are just joining a session and not actually running it.

    Would there be a way to use a custom icon for instead of the M?

    We love the option of supplying the session id in the filename string and then having the user downoad the file from our website to automatically connect to the session. Genius!

    Thanks for all your hard work!

  12. dave on February 18, 2010 at 8:45 pm

    i would like to be able to have mikogo as a service so i could reboot remotely, log off, etc. that being said, i agree with brett, it’s free and i love it as it is

  13. Jeff on February 18, 2010 at 9:08 pm

    I would like to see you implement a Java-based client when we send users to join.mikogo.com. I’ve found it difficult to help people when they’re using different browsers–I usually have tell them to use IE just because it has a “run” option.

  14. June on February 18, 2010 at 9:51 pm

    Thank for asking, I love Mikogo but I too would like to save it as say an AVI format, plus a chat box, not all my people can do it by phone or skype, so a chat box would be great, and maybe if not asking too much that we could save the chat as text.
    Once again thanks to all the team
    June

  15. Horace White on February 18, 2010 at 9:59 pm

    Could you consider having a feature like Go To Webinar, where the participant can
    listen through their computer speaker
    or dial the conference number?

  16. Horace White on February 18, 2010 at 10:02 pm

    Could you have a registration page or form, and a reminder
    letter that reminds the participants of the webinar?

  17. Trae on February 18, 2010 at 10:13 pm

    To answer the question asked, I would like to see the session id imbedded in the URL in some fashion. I only ever do ad-hoc single user sessions and I usually send an email to the person for them to click on and download the client. It is a mix of users that have previously downloaded the client versus brand new users. I always use the same session id, however it would be nice if they could click on a link in their email which would launch the client and automatically connect to that session.

    To answer a question that wasn’t asked but mentioned in another comment, I know the PC version has an automatic participant becomes the presenter option – however the mac version does not. It would be nice if that was resolved. Since I use this as remote support option having them do a single click and allow me to take over is by far the best solution for me. I currently boot into Fusion and run the PC client so that I don’t have to go through those extra steps with my participants.

  18. Kat on February 18, 2010 at 10:23 pm

    It would be very helpful to be able to send the same file to multiple people on the session. I love the single file send, but it is a pain to have to do that multiple times.

  19. Joe on February 18, 2010 at 10:40 pm

    -conference audio chat> 3+ persons
    -chat
    -multi video conference
    -speak request/permission option(who’s got the ball?)

  20. Kathy B on February 18, 2010 at 10:48 pm

    I love mikogo and hope there will always be a free version even if at some point you start charging like go to meeting does. Please stay true to us that stayed with you in the beginning!

    KB

  21. Dmitry on February 18, 2010 at 10:59 pm

    It would be very nice to have a version for Linux

  22. Bob on February 18, 2010 at 11:06 pm

    I want to be able to solicit responses from users in my conference. I would like a few assignable buttons so I can say things like “How many users understand this concept? Please press the green button, those that don’t understand press the red etc.
    There should be buttons for when people temporarily leave the room, a button to signify that someone has a question etc. When I’m teaching a class, I need some tools for feedback.

    Thanks

  23. Kevin F on February 19, 2010 at 12:56 am

    It would be great to have VOIP audio channel built in :-)
    Love the product

  24. John on February 19, 2010 at 1:01 am

    I think it would be great if you would SIMPLIFY the steps to actually bring someone into a session. Drop the tedious “click yes” to download the software and then click “save” for ….etc. It is WAY TOO cumbersome in my opinion. Make it a smooth, ONE CLICK transition where they put in their first name and that’s IT!

  25. Kelly on February 19, 2010 at 1:01 am

    Run as a service and give me the ability to reboot and reconnect without the other parties intervention.

  26. Ben Larrabee on February 19, 2010 at 1:02 am

    We use Mikogo for tech support and we are all on Macs. If you could provide some of the features for Mac, that are currently available only to Windows users, we would be blown away by this product! We have nothing but good reviews at this point, but being able to record a session and review or post it to our KB would be huge. Also being able to utilize the Skype add-on would be extremely useful, as we utilize Skype for our virtual office and sometimes to communicate with customers. We are crossing our fingers and hoping you will be able to add some of these options. Thanks for an amazing product!

  27. Ben Larrabee on February 19, 2010 at 1:04 am

    Also, having the UserID and password setup more automated would be very helpful, especially when it comes to our customers that aren’t computer savvy.

  28. Warwick on February 19, 2010 at 1:09 am

    Hi.

    Thanks for a really great product already. What I’d love is an option that a person could set or unset to allow me to always enter and manage their computer (with me entering the appropriate ID each time of course). So being able to log in without them having to be present and ok it every time. I know this sort of connection is not often used, but it does have its uses. In other similar products I think it’s called Remote Unattended Login.

    Thanks again
    Warwick

  29. Warwick on February 19, 2010 at 1:09 am

    Oh :-)

    And a little chat window would be nice too thanks.

    Cheers
    Warwick

  30. Deb on February 19, 2010 at 1:12 am

    If the files could be saved as something editable, so we could delete extraneous comments, that would be great ! We’d like to save the session and the chat box but some of the material could be cut out to make a smaller file for helping our learners.
    Thanks!

  31. Frank on February 19, 2010 at 1:46 am

    -allow Mikogo to re-connect automatically to a session after a reboot
    -allow Organizer to re-authenticate with the presenter automatically after reboot
    -allow Organizer to enter windows user name and password to be able to reboot remote pc with presenter’s login credentials

  32. Rhea - ProMomBlogger.com on February 19, 2010 at 2:01 am

    As a professional blogger, I would LOVE to be able to:

    1. Save and upload (plugin maybe) sessions for my readers onto my blog site.
    2. Incorporate teleconferencing that can be recorded along with the session. I use freeconference.com with Mikogo. (right now I use freeconferencecalling.com)
    3. Incorporate chat (IM) within the session for those that can’t call in.
    4. It would be nice if Users could hear my VOICE when session starts so I an be heard instead of having to use a 3rd party phone system.

  33. Jarrod Chesney on February 19, 2010 at 3:29 am

    It would really be good to have a linux version of mikogo.

    Linux now-a-days is a very functional desktop for general use and software development (at least those areas). Not to mention its advantages for netbooks.

    Mikogo would make an excellent “over the net” support medium for new users of linux.

  34. Michael on February 19, 2010 at 5:11 am

    I would love for my student to have a “hand raising” feature to ask a question. Video coming?

  35. Don on February 19, 2010 at 5:39 am

    allow longer that 10 minutes for session expiration. Sometimes things happen in scheduling that cannot be avoided and 10 minutes is just way to short.

  36. Don on February 19, 2010 at 5:40 am

    Sorry, that should be 15 minutes which is still too short!

  37. Bharath Reddy on February 19, 2010 at 8:30 am

    Once after starting the session,”Time left for first participant to join” is 15 minutes. Can this be customized,so that the session creator can choose the maximum time limit, with the default being 15mins and extensible upto 30 minutes[maximum]?

    Offtopic [Related to Mikogo, but not related to 'Sessions']:

    A ‘Self service password reset’ facility should be provided for the users, in additon to the existing Mikogo team resetting the passwords* for users.

    *[In existing Mikogo,'Settings >> Account' section,use the 'Forgot your password' feature. Proper navigation from here helps us to reset our password].

    Users might find it difficult to remember the complex mikogo-autogenerated-password, so this feature could help users remember their passwords easily.
    This should not happen at the cost of security and proper password-policy restrictions also should be implemented.

    This should be as an additional feature,probably in ‘Settings >> Account’ section and should come into consideration only if the user opts for this, explicitly !!.

    Thanks – Bharath

  38. Pasi on February 19, 2010 at 8:50 am

    I love Mikogo’s simple Whiteboard, which is great for pointing out things (and even for making screen shots for later use!)
    If the whiteboard had a text tool (writing on the screen) then that alone would be sufficient for my most presentation needs – I wouldn’t have to use a separate drawing tool.

  39. MY on February 19, 2010 at 8:51 am

    - downloading .EXE for participant are commonly blocked by firewall administrators. if the binary is in other forms like ZIP, Java will be more firewall-friendly.
    - VoIP/audio integration, as suggested by many others

  40. Gerhard on February 19, 2010 at 9:13 am

    It will be nice if you had a flasing M or something similar while you are sharing your screen with someone. Thanks

  41. Fredrik Lonn on February 19, 2010 at 9:34 am

    When you record a session it would be great if audio could be included in the recorded file. That’s all the audio both going out through the speakers and in to the microphone. In that way the participants could use any audio-application they want as Skype for example and get the sound in sync with the video. Great when you help friends with computer problems and they might bump in to the same problem again. Then they can just watch the recorded file. It would be nice too if it was possible to remotely start the recording with audio on a computer being remotely controlled.
    Thanks for great product!

  42. Arshad on February 19, 2010 at 10:47 am

    it is a great software.
    plz provide a high lighter in mikog owhiteboard

  43. Lee on February 19, 2010 at 11:08 am

    Multi monitor support would be the number one. Secondly, when the app runs on the client side, have it temporarily disable the screen saver password which Windows defaults to 10 minutes. When you’re on a session on a server and you’re waiting for something and you come back 15/20 minutes later and find the screen locked and you have to call the customer to ask them to type in a password is a real pain. Drag and drop file copy would be excellent. I know you can send a file but drag and drop would be nice :)

  44. john watson on February 19, 2010 at 11:20 am

    PLEASE PLEASE PLEASE.

    Linux Version.

    I would pay,

  45. Markies on February 19, 2010 at 11:39 am

    Unfortunately we are “seeing” a reluctance for people to launch “.exe” files from their browser. In many cases it contravenes their IT policy etc – I know this is a big ask – but is there any way around this?

  46. Lee on February 19, 2010 at 1:56 pm

    A couple on minor other things. When you start a session and minimise the window, there is no way to get that window back to tell you the session ID. I know you can hover over the icon to get the session ID but that isn’t much good if you’re emailing someone the session ID. Ideally when the session is started when the window opens, have the session ID as a link to copy it to the clipboard so I can easily paste it in to an email.

    Also, a configurable timer count down for the session time out. When trying to get access on a secure site, sometimes it can take several hours getting the IT dept to get the exe running and having to regenerate a new session every 15 minutes for them to have to download again is a pain.

  47. Kannan on February 19, 2010 at 3:02 pm

    Hi Mikogo Team,

    It is really wonderful to see Windows users and Mac users enjoy Mikogo. I would like to see Mikogo Team building one for Linux users too. I hope there will be a release of new Mikogo version for Thirsty Linux Users like me.

    Regards,
    Kannan

  48. Bob on February 19, 2010 at 3:46 pm

    The only problem we continually run into is when trying to use the clipboard in mikogo sessions. It very frequently causes a session lockup, and then killing the mikogo process is quite difficult.

  49. JMarks on February 19, 2010 at 3:49 pm

    Reading through what was already posted, I have to agree with the following additions:

    - Chat Box
    - Configurable connect time up to 30 mins
    - Moving to java based session login screen

    Any chance you could come up with a corporate solution for one-click offsite support? Where a company could reserve session IDs (even if for a price) and client machines could have the .exe files with those specified IDs, and it allows them a one click remote request to the IT guys in another location?

    @Trae concerning the session ID embedded in the URL, you can do this. Simply send them the URL in this format:

    http://join.mikogo.com/en/start.aspx?jscheck=1&sp=&sid=#########&sn=$$$$$$$$$

    where the #s are your session ID and the $s are the name they will enter.

  50. Dan Morvay on February 19, 2010 at 4:40 pm

    Hello,

    Mikogo is a great tool and even works over dial-up! It works slowly, but has been the only screen sharing tool I’ve been able to use with dial-up folks (not me, but others I help with long distance support).

    My suggestions are really operating system based:

    A version that would work with Linux (like Skype has now, not all features on Skype work in Linux, but most do).

    A version that would work with non-Intel processor macs.

    But if I were to prioritize (if it is even do-able) I would request support for Linux first.

    I tried running Mikogo using Wine on Linux, and it connected to the session but wouldn’t broadcast anything (perhaps a limitation of how I ran it in wine).

    Or if a work around currently exists, I’d appreciate learning about it (through your forum perhaps).

    Thanks for this great tool!!

  51. Horus on February 20, 2010 at 2:58 am

    Audio comunication would be nice, so you can skip the need to open Skype at the same time.

    An easy option to transmit black&white information only, in order to make the data trafic more eficient (than color), with shorter lags, when showing some movie file.

  52. Emil on February 20, 2010 at 3:45 am

    I would be nice if you cud do, so the session starter cud do, that the inviter(s) cud go to there disktop insted of the session starters disktop…

    If you have quistion contact Chaos_killer38@hotmail.com

  53. Prodiance on February 20, 2010 at 6:49 am

    There are 2 features I would like to see and they seem quite simple:

    1. When you start a session, the Mikogo Session Information screen appears, but if you minimize it, there’s no way to restore it. It would be nice to be able to click the M icon in the system tray and choose “Display Session Information”.

    2. When sharing your screen, it would be nice if there was some indicator to remind you that you are sharing. It’s easy to forget that you’re sharing and forget to end the session.

  54. John on February 20, 2010 at 5:51 pm

    some time I can copy and paste and other tiems when I copy I end up killing the session

  55. Brion on February 21, 2010 at 9:19 am

    I struggle with the time zones. I always forget how many hours from GMT (-5) I am located, so I’m afraid I have the wrong time zone scheduled. Can you add “Eastern” or “Pacific” to the time to make it easier?

  56. Brion on February 21, 2010 at 9:20 am

    Users with certain firewalls say they cannot access Mikogo. Is there something I can provide them to bypass this, or does this depend on their IT security system?

  57. AN on February 21, 2010 at 5:02 pm

    HTTP/HTTPS link for starting the session. This is easy because just by clicking a link…
    1. Check if Mikogo is already installed or not. If not, it will install a ‘Lite Version’ of Mikogo just for joining sessions…
    2. And then, launch Mikogo and join session.

    This is handy because, at times I have to help my parents install some softwares or monitor their system remotely or fix some virus problems. Since they are good at chat, I can share the link and they can automatically join Mikogo session. I have shared this suggestion around an year back but I think this is really important.

    Cheers,
    AN

  58. Eugenio on February 22, 2010 at 4:34 pm

    Hi,

    Here`s my suggestions:

    1) Audioconference:

    - Translate the audio message to the country`s meeting language (e.g. Spanish, maybe I can do it for Spanish laguages countries… but it`s an adult male voice :-)

    - Translate de scheduled meeting text invitation to other languages (e.g. Spanish, maybe I can do it for Spanish laguages countries…)

    - Update collaborate app´s with Skype or other VoIP solutions (maybe TeamSpeak?)

    – “Up to 10 participates”… Perhpaps it a good idea to ampliate to 25 as Skype actually has.

    2) WhiteBoard:

    - This is a very usefull tool, but I see something you can improve:

    – Invisible WhiteBoard for clients (just visible for admin of meeting)
    – HOT KEYS: Just for fast orders (e.g. pencil on/off in whiteboard, e.g.2. All draw lines on/off…etc.)

    Anyway… Mikogo this is the best free service I knew on the net and I recomend it every days to my customers. Congratulations!

  59. Hennie on February 22, 2010 at 4:37 pm

    It would be great if Mikogo can open a mail calendar appointment, and populate the subject with the Topic, Location with the local dialin number, something like:
    Dial-in: +1-712-432-2807, Access Code: #

    And in the body something like:
    Session ID:
    To participate, click on the link below:
    http://join.mikogo.com/?sp=&sid=276297678

    Also would be nice if the alternate dialin numbers can be on a page of their own, then just provide a link to that page in the email/invite instead of listing it in the email/invite.

    Thanks for a great product!!

  60. Chris Clemson on February 22, 2010 at 7:42 pm

    I agree with others about the timeout:
    15 minutes can be too short to receive the email, write or print it out, and then take it to the server or workstation that doesn’t have Outlook, download the client, and then join.
    While 15 minutes is useful, and maybe should be the default, it would be much better if up to an hour could be specified.
    It’s certainly a great tool, and good that you can specify your own Session ID if it is unused.
    Thank you,

    Chris

  61. Chris on February 23, 2010 at 12:37 am

    Since Mikogo runs on mac OS-X already, i would like to see Mikogo for the iphone, which use OS-X.

  62. aislasv on February 23, 2010 at 4:42 am

    auto-accept (by autentication) total control

    more than 15 mins to join sessión, uhmmm, 3 days for example will perfect

    and auto login on hangups with the same ID and re-sends emails (shared desktop)

  63. aislasv on February 23, 2010 at 4:44 am

    Ahhhhhhhh

    Linux Join compatibility :D .

  64. Ross Ellicott on February 23, 2010 at 6:14 pm

    I use Mikogo for remote support for end users. It would be most helpful to have a ‘ctrl’-'alt’-'del’ button to log back into a computer (especially helpful when the remote users has left!).

  65. Chris Clemson on February 24, 2010 at 12:07 pm

    From a technical point of view, it would be good if the temporary service that is installed was called something more sensible than “B-Service” – I nearly deleted it as it was installed from the Temporary Internet folder and doesn’t have a description!
    Thanks.

  66. Mike on February 27, 2010 at 5:34 pm

    Great product, thanks! I would love a reboot with auto reconnect function so that I could reboot as many times as necessary to provide the needed support. After the meeting was ended the software would uninstall so there is no violation of the end user explicit permission requirement. I would also like to be able to issue a “reboot in safe mode with networking” command. Finally, the ability to issue special Windows commands like ctrl-alt-del, ctrl-esc (Windows explorer), and so on would be helpful.
    Thanks again!

  67. Gary on March 12, 2010 at 8:41 pm

    Run as a service and give me the ability to reboot and reconnect without the other parties intervention.

  68. Simon on March 17, 2010 at 2:41 pm

    My needs are simple. How about feature parity between Mac and Windows versions. I really miss the ability to share just a single application vs having to share the whole screen on the Mac version.

  69. Dudley on March 19, 2010 at 8:58 pm

    Already mentioned before, but I’d like to second the comment about an iPhone app that could allow remote desktop support when out of the office.

  70. Jonathan Page on March 24, 2010 at 4:12 pm

    Mikogo as it stands is ALMOST perfect; it’s been exactly what I’ve needed except for one thing: a Linux version. I’ve been running it in a VM just so that I can use it for screensharing, because to be honest it’s the best system I’ve found. However, as far as I know, there’s nothing like it (free, cross-platform, easy setup on the other end) for Linux.

  71. Mike on March 24, 2010 at 5:00 pm

    Would like to: 1) record audio that is synchronized with the video; and, 2) retain copy of any and all markups that occur during a session.

  72. SGarcia on March 24, 2010 at 6:26 pm

    Windows version – check!
    Mac OS X on Intel version – check
    Linux – please! please!

    Fantastic s/w guys! Congrats on a winning product! We use it all the time for teaching sessions, allowing a great learning experience.

  73. kevin on March 24, 2010 at 6:38 pm

    I would like to see a way to reconnect as the coordinator so when a session crashes, you can restart the ad-hoc session with the same sessions ID. This does happen.

    Again, audio would be great. If I use this with Skype, I always end up having things crash in most sessions. Also, if I try to use my VOIP softphone, there is something strange that happens and something inevidably locks up and have to restart new sessions since I can’t re-start as the coordinator in the same session.

    Otherwise, this is a fantastic tool. This is the only tool I have used that re-sizes the screen from my high resolution to others desktops so they can see it pretty good.

  74. Ken on March 24, 2010 at 8:09 pm

    On the Mac, really need remembering of user names and passwords. If not, at least allow us to change the password on the website.

    Thanks for a great product.

  75. Stephan on March 24, 2010 at 8:20 pm

    Being able to select what screen you want to share would be nice. Right now it only shares the primary screen as far as I know.

  76. Kovey on March 24, 2010 at 8:36 pm

    If you can make the user whose joining a session, join a session without requiring a prior registration, that would help us the users and Mikogo’s adoption rate.

    It is totally fine to have the person starting the session to register and obtain login information from Mikogo prior to starting a session.

    However, it is cumbersome to have the user that is merely Joining a Session be required to register to get a login information. Often times, this new user is interacting with the session initiator remotely. The session initiator has no control over the other person’s computer other than by voice instructions. The new user (especially novice ones), struggle to go through the registration process. If the meeting is 15 minutes long (important but novice users are usually busy to meet), 5 minutes or more is spent on guiding the user whose joining the session for the first time. They have to register, go and check their e-mail, and get a login information. Sometimes they get frustrated. We have tried sending instructions prior to the meeting but they fail to set it up until the meeting starts.

    So, it would be greatly appreciated if the process for those joining a session be made easier.

  77. Chris on March 24, 2010 at 8:57 pm

    Mikogo is now the only reason I still use a Windows PC having moved over to a Mac. My vote is for some of the missing windows features that are preventing me from throwing out the Windows PC… 1) Share Apps, not the whole desktop 2) Be able to fix the session ID 3) Configure the session for remote control 4) Record.

  78. Alessandro on March 24, 2010 at 10:18 pm

    When started a new session I’d like to have a button to post a link to an active skype chat, so on the other side it would be possible to start mikogo ang join the session with one click (a link like mikogo:123-456-789)
    Now, supposing I’ve skype chat already open, I should.
    presenter:
    - Start new meeting
    - copy session number
    - (go back to skype window and) paste the number
    viewer:
    > copy the number
    > click join session
    > paste the number

  79. Jonathan on March 24, 2010 at 10:23 pm

    I’d like to see these features:
    - localised builds (French – German – Spanish…).
    - Built-in chat (text and audio)

    Can’t think of anything else for now.

  80. Martin Wildam on March 25, 2010 at 12:35 am

    mhm, without a Linux version this is useless for me – sorry.

  81. Daniel Heppner on March 25, 2010 at 2:39 am

    LI-NUX! LI-NUX! LI-NUX! LI-NUX! LI-NUX!

  82. Andrew on March 25, 2010 at 11:26 am

    @Kovey,
    Participants do not need to register to join a session.

    In order to join a session, participants should:
    1) Click on “Join Session” on the homepage (or go directly to https://join.mikogo.com/)
    2) Enter the session ID from the organizer
    3) Enter their name
    4) Click on Join Session to download the software.

    No registration required. No username or password required for participants

  83. Eric on March 25, 2010 at 12:41 pm

    Major problems we face are speed and losing the connection; hopefully you’ve got more ideas on how to address such.

  84. Hafiz Roohul Ameen on March 25, 2010 at 1:13 pm

    SALAM TO ALL MEMBERS OF MIKOGO.COM
    i used your old version , now i will use your new version.
    and i think that i will satisfy surely

  85. Frank on March 25, 2010 at 5:04 pm

    If I take over another machine that has a resolution of 1920×1200 I get a black screen. I also use that resolution. If the other users lowers his resolution I get to see his screen. I don’t know if other users have this problem, but it would be a good idea to have the possibility to change the resolution that you are receiving or to support that kind of resolutions.

  86. Kevin Moore on March 26, 2010 at 11:14 am

    I know you are looking for improvements but I can’t think of any! Such a brilliant product!

  87. frd on March 26, 2010 at 4:24 pm

    I woud like to sugget that Is it possible to have a portable mikogo? and also that i would be able to use it even my pc has restrictions.

  88. Andrew on March 26, 2010 at 8:51 pm

    @frd
    There is a portable version. Download from here: http://www.mikogo.com/download/windows-download/
    Information about using the portable version is here: http://www.mikogo.com/2009/04/03/mikogo-portable/

  89. wle on March 27, 2010 at 6:42 am

    Love the product. Most of the existing suggestions are excellent, too. Please note that I really debated posting this as I would refer to avoid disparaging other users ideas. However, I like the existing feature of requiring the remote user to acknowledge and sharing or K/M takeovers. If it were possible to use the product to remote control a machine without forcing the remote user’s interaction my clients would likely be discouraged from using it. Allowing the software to automatically control a remote machine is not a positive, I believe. Perhaps you enable such a feature in a different paid version, or alternate version download, if users must have it. Thanks, again, for a phenomenal product.

  90. John Kennedy on April 1, 2010 at 8:26 pm

    I would like having VOIP and a small chat box. That would really complete it for me.

  91. haojd on April 8, 2010 at 11:05 am

    不会用语音插件skype 谁能帮助下

  92. Andrew on April 12, 2010 at 11:02 am

    @haojd,
    Skype have discontinued their support of the Extras Program as mentioned here:
    http://www.mikogo.com/2009/09/16/remote-support-features-new/#comment-489 So we will be unable to release a new Extra

  93. SHADOW6 on April 15, 2010 at 7:50 pm

    lil off topic suggestion but is it possible for a built in chat
    for users to communicate thro

  94. Andrew on April 16, 2010 at 10:12 am

    @SHADOW6
    Developers are working on this, and it should be available when we release version 4

  95. Allen on April 23, 2010 at 5:59 am

    I would find it VERY useful if connecting to a “View and Control” session that upon connection to the client PC that it would automatically change to settings of your predetermined choice to maximize session Quality and Speed, without having to manually make the changes after connection.

  96. RemcoBoerma on April 29, 2010 at 10:29 am

    Great program! My requests in order:
    * Decent multimonitor support (read on the forum there is some in version 4, but i couldn’t find more detail on that. Also, no beta)
    * choosing the monitor to share
    * fullscreening a viewer session expands to the monitor in which the viewer is, not the default monitor.
    * Simple but informational mouse-over-tooltips on the icons when using the viewer in fullscreen mode
    * Monitor-part-selection: share only a part of the screen.. (i have a 1920×1080 resolution and wish to share only one application (1000×800) with people using 1280×1024)
    * builtin VOIP would be highly appreciated (3+ audio conferencing as mentioned many times before)
    * Linux support (ubuntu/debian) would be so great

    Hope this helps,
    Keep it up and keep it free!!

    - Thanks to mikogo i will be able to offer online courses for free, thank you

  97. MetaMs on May 9, 2010 at 8:36 pm

    I too, would love a linux version. I have finally abandoned Windows, and this is the only thing, besides a good OCR program with a GUI that is missing from Linux.

    The numbers of Linux users are growing. Don’t leave us out! Thanks!

  98. Leviathan on June 12, 2010 at 1:08 pm

    Support for Linux …. please …
    preferably of the ubuntu/debian flavours.

    I have been using mikgo for years, and at one point I could have use it in client and sever modes (i.e. starting a session and others joining). Now I could only use it in client mode. Even if the mikogo team released a non-native version that works well reasonably well under wine I would be happy….

  99. Peter on July 25, 2010 at 8:37 pm

    It would be great if we had a highlighter feature in addition to the pencil feature. Sometimes it’s nice to be able to simply highlight a portion of a presentation without blocking out other portions as it is now…Just a thought!!

    Love the product and service…Thanks a lot for providing it…especially to us small businesses that can’t afford Go-To-Meeting or AQ Conference.

    You have a GREAT team!!

  100. Justin on July 26, 2010 at 4:49 pm

    I would love to see Mikogo turn into a mobile app for iPhone, Windows Mobile, Blackberry, and Android.

    I have a droid now and have a remote desktop app to hop on our servers at work if need be, but it would blow my freaking mind if I could start a Mikogo session from my phone, have a user connect, let me see their desktop, and resolve their issue from my phone.

  101. gary mcnamara on August 4, 2010 at 11:18 pm

    I love mikogo and i use it primarily for remote support
    the one thing i miss is the ability to automatically reconnect after reboot
    if it had this it would be the best ever
    also linux support would be a bonus
    thanks for a great product
    gary

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