How to Upgrade to the New Version
As of tomorrow, Mikogo v2.0 will replace the current version of the software. This means that your future Mikogo meetings will now take place using Version2.0 in conjunction with your current user account.
NEWS: Mikogo v2.0.1 is here and ready for download!
To gain access to the new Mikogo software tomorrow, we recommend our users do the following:
1. Uninstall Previous Mikogo Version
We first recommend that you uninstall your previous version of Mikogo. Before you do this be sure to first close your current Mikogo version, by clicking on the system tray M icon and selecting Exit.
Uninstall Mikogo by opening the Start Menu and locating under Mikogo from within Programs.
On Vista, this will prompt a User Account Control window informing you that uninstall.exe is about to run. Please select “Allow”.
A window will then pop-up asking you to confirm the uninstallation. Click “Yes” and the “Uninstallation completed successfully” window will appear.
2. Download and Install Mikogo v2.0.1
Download the new version by clicking here. A window will appear asking you to open Mikogo-Starter.exe.
Once you have downloaded and saved it, double-click on the Mikogo Starter file to install Mikogo v2.0.1.
On Vista this will prompt a User Account Control window, asking for your permission to start the Mikogo Starter Program. Please click “Continue”.
A quick installation will take place. This is very fast and will finish with an M icon on your desktop, the Mikogo welcome screen, and finally the system tray M icon will appear with a notification window above.
3. Start a Meeting with Version 2.0.1
Click on the M icon in your system tray and select “Start Meeting”. As this is your first meeting, this will open the Mikogo Settings window.
Enter your username (i.e. registered email address), your password and your name in the settings. This info will be saved for your future meetings.
To make life easy, there is no need to register a new account. Your current account will work perfectly on the new software. If you have forgotten your password, please click here for a new password.
Click Ok, and the meeting will begin. A notification window above the M icon, as well as the Meeting Info window, with the current meeting ID.
Distribute the 9-digit ID to your meeting participants for them to join your free screen sharing.
If you accidentally enter the incorrect details (username or password), you can click on the M icon in the system tray, and select Settings to re-enter your details. If this happens, it is important that you clear out all fields in the settings and then re-enter the user details.
Note: both the meeting organizer as well as the participants will need to update. Participants can receive the new participant program here or by clicking on the “Join Meeting” link on the Mikogo homepage.
Test your Mikogo connection: if you would like to check whether you have properly upgraded and installed the new version, try the following:
- Click on the M icon in your system tray
- Select “Join Meeting”
- Enter meeting ID: 000-000-000
- This will connect you to a continual meeting which is a slide show and confirms that you are successfully connected. If you see this, then you have upgraded perfectly and are ready to begin!
For further assistance with upgrading, please leave a comment below or on the Mikogo Forum.
[...] For details on how to upgrade to the new version, take a look at this Mikogo Blog post. [...]
After Update to New Version I can’t start the Client of the participants on Windows 2000. Is there any possibility to get this work?
@Dirk, thanks for letting us know. We have noticed this small error when using Windows2000. Our developers are now working on repairing this so we can release a upgrade for you next week.
In the meantime please feel free to register for a free trial of our BeamYourScreen service: http://www.BeamYourScreen.com
Want to install Mikogo latest Version on Windows 2000 Professional, it is found not working\supporting. Please advice how to install the same on Windows 2000 Professional.
Thanks & Regards.
It apears that there is a know issue when installing the upgrade on Windows2000. I am getting an error saying that the ‘dynamic link library credui.dll file could not be found…’ Pls advise when the the new version of Mikogo can be installed on Windows2000. Thanks.
Mikogo will now not run on Windows 2000 machines. Please advise how to get it working. Or is there a place where I can get the old version of Mikogo?
@Bill and Jonathan,
We are working on repairing the issue with Win2000 and will release a solution ASAP. We will then post about this on the blog as soon as it happens. If you have not already, I suggest subscribing to our blog to receive the latest news and blog posts.
In the meantime, I suggest a free trial of our product BeamYourScreen: http://www.BeamYourScreen.com
The new version of Mikogo has replaced the old with greater functions and features.
The Win2000 issue has been fixed. We released v2.0.1, which you can download from the blog or from http://www.mikogo.com. Mikogo is now fully compatible with Win2000 and is a smoother running screen sharing experience.